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• Basic Operations

  • Printer Parts

    • Front

      • Ink Tank Cover (Inside)
      • Maintenance Cartridge Cover (Inside)
    • Back / Side

    • Top Cover (Inside)

      • Carriage
    • Roll Paper Cover (Inside)
    • Scanning Unit
    • Operation Panel
    • Printer Stand
    • Desktop Basket

  • Using the Printer

    • Turning the Printer On and Off
    • Loading Rolls in the Printer
    • Loading Sheets in the Printer

    • Loading Originals in the Scanning Unit

      • Supported Originals

    • Using the Basket on the Printer Stand

      • Example Basket Configurations
    • Using the Desktop Basket
    • Canceling Printing/Copying/Scanning
    • Pausing Printing

• Printing

  • Printing from Your Computer (Windows)

    • Printing with Easy Setup
    • Setting the Number of Copies and Printing Order

    • Printing Photos and Business Documents

      • Printing By Setting Print Purpose
      • Edit in PosterArtist and Print

    • Printing CAD Drawings

      • Printing By Setting Print Purpose

    • Changing the Print Quality and Correcting Image Data

      • Adjusting Color Balance
      • Setting the Print Quality Level (Custom)
      • Printing a Color Document in Monochrome

      • Specifying Color Correction

        • Optimal Photo Printing of Image Data
        • Adjusting Colors with the Printer Driver
        • Printing with ICC Profiles
      • Adjusting Brightness
      • Adjusting Contrast
      • Printing Using Detailed Setting Mode
    • Scaled Printing
    • Printing to Oversized Paper Sizes
    • Setting Paper Dimensions (Custom Size)
    • Set a Custom Size Roll Width

    • Printing without Edges Based on the Scenarios

      • Printing without Margins to Match Paper Size
      • Printing without Margins to Match Roll Paper Width
      • Printing Full-Size without Margins
      • Three-sided Borderless Printing on Roll Paper
    • Printing Hanging and Horizontal Banners on Roll Paper (Large-Format Printing)

    • Printing by Dividing/Joining Documents

      • Printing by Connecting Multiple Pages
      • Printing Multiple Pages All on One Page
      • Dividing and Printing Posters
    • Printing Document in Center of Paper

    • Printing by Saving Roll Paper

      • Saving Roll Paper by Rotating Document 90 Degrees
      • Saving Roll Paper by Eliminating Upper and Lower Margins on Document
    • Switching the Paper Source to Match the Purpose
    • Displaying the Print Results before Printing

    • Other Convenient Settings

      • Stamp Printing

        • Registering a Stamp
      • Setting a Page Size and Orientation
      • Registering a Frequently Used Printing Profile
      • Cutting Roll Paper after Printing

  • Printing from Computer (macOS)

    • Printing with Easy Setup
    • Setting the Number of Copies and Printing Order

    • Changing the Print Quality and Correcting Image Data

      • Adjusting Color Balance
      • Setting the Print Quality Level (Custom)
      • Printing a Color Document in Monochrome

      • Specifying Color Correction

        • Optimal Photo Printing of Image Data
        • Adjusting Colors with the Printer Driver
        • Printing with ICC Profiles (Specifying an ICC Profile from the Application Software)
        • Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)
      • Adjusting Brightness
      • Adjusting Contrast
    • Scaled Printing
    • Printing to Oversized Paper Sizes
    • Setting Paper Dimensions (Custom Size)
    • Set a Custom Size Roll Width

    • Printing without Edges Based on the Scenarios

      • Printing without Margins to Match Roll Paper Width
      • Printing Full-Size without Margins
      • Three-sided Borderless Printing on Roll Paper
    • Printing Hanging and Horizontal Banners on Roll Paper (Large-Format Printing)

    • Printing by Dividing/Joining Documents

      • Lining Up and Printing Multiple Documents
      • Printing by Connecting Multiple Pages
      • Printing Multiple Pages All on One Page
    • Printing Document in Center of Paper

    • Printing by Saving Roll Paper

      • Saving Roll Paper by Rotating Document 90 Degrees
      • Saving Roll Paper by Eliminating Upper and Lower Margins on Document
    • Switching the Paper Source to Match the Purpose
    • Cutting Roll Paper after Printing
    • Printing Using AirPrint
  • HP-GL/2 Printing
  • Printing from Chromebook

  • Printing from Smartphone/Tablet

    • Print Easily from a Smartphone or Tablet with Canon PRINT
    • Printing from iOS Device (AirPrint)
    • About Mopria®
    • Printing with Canon Print Service

  • Managing Print Jobs

    • Deleting Print Jobs
    • Checking the Print Job Status and Log
    • Collecting Printer Job Logs Using Accounting Manager

• Copying

  • Managing Copy Jobs

    • Deleting Copy Jobs
    • Checking the Copy Job Status and Log

• Scanning

  • Preparations for Scanning

    • Preparing to Save Scanned Data to a USB Flash Drive

    • Preparing to Send Scanned Data by E-mail

      • Setting Detailed Information in a Mail Server from the Remote UI

      • Registering Destinations

        • Address Book Function
        • Registering Destinations to the Address Book using Operation Panel
        • Registering Destinations to the Address Book using Remote UI
        • Registering Groups to the Address Book

    • Preparing to Save Scanned Data to a Shared Folder

      • Address Book Function
      • Registering Destinations to the Address Book using Remote UI
  • Scanning (Saving to a USB Flash Drive)
  • Scanning (Sending by E-mail)
  • Scanning (Saving to a Shared Folder)

  • Setting Items for Scanning Using Operation Panel

    • Specifying Destinations
    • Registering Favorite Settings
  • Scanning from PC / Smartphone / Tablet

  • Managing Scan Jobs

    • Deleting Scan Jobs
    • Checking the Send and Save Status and Log of Scanned Data

• Handling Paper

  • Handling rolls

    • Loading Rolls in the Printer
    • Removing the Roll from the Printer
    • Removing Rolls From the Roll Holder
    • Feeding Roll Paper Manually
    • Cutting Roll Paper
    • Cutting Roll Paper after Printing
    • Remove Jammed Roll Paper

  • Handling sheets

    • Loading Sheets in the Printer
    • Removing Sheets
    • Printing From a Desired Starting Point
    • Remove a Jammed Sheet

  • Paper Settings

    • Changing the Type of Paper
    • Specifying the Paper Length
    • Keeping Track of the Amount of Roll Paper Left
    • Specifying the Cutting Method for Rolls
    • Cutting the Leading Edge of Roll Paper Automatically
    • Reducing Dust from Cutting Rolls
    • Specifying the Ink Drying Time
    • Specifying the Amount of Extension for Borderless Printing
    • Detecting Roll Paper was Replaced While the Power was Off

  • Information about Paper

    • Paper Sizes
    • Paper Information List
    • Updating paper information

    • Using Paper Other Than Genuine Paper and feed confirmed Paper

      • Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings
      • Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type
    • Managing Paper Information on Printer Using Media Configuration Tool

• Settings

  • Changing Settings from Operation Panel

    • Menu Structure in the Overview Screen and Home Screen

      • Customizing the Home Screen
    • Menu Structure

    • Setting Items on Operation Panel

      • Display Settings
      • Timer/Energy Settings
      • Network
      • External Interface
      • Accessibility
      • Volume Settings
      • Adjust Image Quality
      • Maintenance
      • Common
      • Copy
      • Printer
      • Send
      • Store/Access Files
      • User Management
      • Device Management
      • Remote UI Settings/Update Firmware
      • Data Management
      • Security Settings
      • Output Report
      • Paper-Related Settings
      • Status Monitor

    • HP-GL/2 Settings

      • Menus on HP-GL/2 print settings

        • Color mode
        • Output Quality
        • Input resolution
        • Print target
        • Paper Source
        • Margin
        • Oversize
        • Save paper
        • Rotate
        • Auto rotation
        • Enlarge/Reduce
        • Print centered

        • Cut to standard size

          • Standard Size Table
        • Mirror
        • Merge Lines
        • Select palette
        • Define palette
        • Pen 0 to Pen 15
        • Initialize Palette
        • Smoothing
        • Thicken fine lines
        • Adjust faint lines
        • Width correction
        • Print color list for palettes
        • Warning display
        • Detect image size

      • Menu Setting Combinations

        • Save paper and Auto rotation
        • Enlarge/Reduce (Scaling) and Auto rotation
        • Print centered and Cut to standard size
        • Cut to standard size and Auto rotation and Enlarge/Reduce (Fit paper size)
        • Detect image size and Oversize
        • Detect image size and Print centered
    • Status Report

  • Changing Printer's Setting Using Web Browser

    • Start up Remote UI
    • Changeable Setting Items Using Remote UI
    • Customizing the Home Screen with the Remote UI
    • Setting a DNS with the Remote UI
    • Setting Detailed Information in a Mail Server from the Remote UI

    • Managing and Verifying a Key and Certificate

      • Generating a Key and Certificate
      • Generating a Key and Certificate Signing Request (CSR) and Obtaining and Registering a Certificate
      • Generating a Key and Obtaining and Registering a Certificate from an SCEP Server
      • Registering a Key and Certificate or CA Certificate Obtained from an Issuing Authority
      • Verifying a Received Certificate with OCSP
    • Sending a Security Log
  • Initializing Printer's Setting

  • Printer Administration

    • Setting Administrator Information
    • Setting a Remote UI Password

  • Network Setting

    • Printer Connection Methods

      • Advantages of Connecting Printer over Wi-Fi
      • Advantages of Connecting Printer via Wired LAN
      • What Is Ethernet Cable?
      • What Is USB Cable?

      • Wi-Fi Connection

        • Easy Connection
        • Manual connect
        • Entering Network Name (SSID) Manually
        • WPS Connection
        • WPS (PIN Code) Connection
      • Wireless Direct Connection
      • Wired Connection
      • USB Connection
    • Another Printer Found with Same Name
    • Printing Network Settings
    • Countermeasures against Unauthorized Access
    • Network Status and Troubleshooting
    • Network Settings and Common Problems
    • Checking Printer Connection Status Using Wi-Fi Connection Assistant

    • Sharing the Printer on a Network (Windows)

      • Settings on Print Server
      • Settings on Client PC
      • Restrictions on Printer Sharing

    • Sharing the Printer on a Network (macOS)

      • Settings on Print Server
      • Settings on Client PC
      • Restrictions on Printer Sharing
  • Set Up/Manage Security

• Maintenance

  • Adjustments for Better Print Quality

    • Checking for Nozzle Clogging
    • Cleaning the Print Head
    • Adjusting Line Misalignment

    • Adjustment to Straighten Lines and Align Colors

      • Automatic Adjustment to Straighten Lines and Align Colors
      • Manual Adjustment to Straighten Lines and Align Colors

    • Adjusting Different Colored Horizontal Streaks

      • Automatically Adjusting Different Colored Horizontal Streaks
      • Manually Adjusting Different Colored Horizontal Streaks
    • Adjusting Line Length

    • Troubleshooting Paper Abrasion and Blurry Images

      • Changing the Print Head Height
      • Adjusting Vacuum Strength

    • Color Management

      • Managing Colors
      • Performing Color Calibration
      • Adjustment Types of Color Calibration

    • Adjusting Original Scanning

      • Changing the Original Feeding Speed
      • Adjusting Misaligned Seam Positions between Scanned Areas

  • Replacing Consumables

    • Checking the Ink Tank Model Number
    • Replacing Ink Tanks
    • Checking Ink Level
    • Replacing the Print Head
    • Replacing the Maintenance Cartridge
    • Checking the Remaining Maintenance Cartridge Capacity
    • Replacing the Cutter Blade

  • Cleaning the Printer

    • Cleaning the Printer Exterior
    • Cleaning Inside the Top Cover
    • Cleaning Inside the Scanning Unit

  • Performing Maintenance Functions from Your Computer (Windows)

    • Cleaning the Print Heads
    • Printing a Nozzle Check Pattern

  • Performing Maintenance Functions from Your Computer (macOS)

    • Opening Remote UI for Maintenance
    • Cleaning the Print Heads
    • Printing a Nozzle Check Pattern

  • Other Maintenance

    • Preparing to Transfer the Printer
    • Reinstalling the Printer
    • Firmware update

• Frequently Asked Questions

  • The printer does not respond even if print jobs are sent
  • Printing stops and an error message is displayed
  • Failed to Printer Driver Installation (Windows)

  • Problems with the Printing Quality

    • Printing is faint
    • Banding in different colors occurs
    • Colors in printed images are uneven
    • Image edges are blurred or white banding occurs
    • Paper rubs against the Print Head
    • The edges of the paper are dirty
    • The surface of the paper is dirty
    • The back side of the paper is dirty
    • Immediately after borderless printing, the trailing edge margin is soiled during regular printing
    • Printed colors are inaccurate
    • Documents are printed in monochrome
    • Line thickness is not uniform
    • Lines or colors are misaligned
    • The length of the printed image in the paper ejection direction is not accurate
    • Images are printed crooked
    • Margins are wide
    • Borders Appear in Borderless Printing
    • When printing on roll paper, the printed surface becomes scratched
    • Dent in the Tip of Paper

  • Cannot Configure Network Settings

    • Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB)
    • "Failed to connect to the wireless router." Appears

  • Cannot Find Printer on Network

    • Cannot Find Printer on Network
    • Searching Printer by IP Address or Host Name During Setup

  • Cannot Print over Network

    • Cannot Print over TCP/IP Network
    • Cannot Print over Bonjour networks
    • Cannot Print Using AirPrint

  • Network Connection Problems

    • Suddenly the Printer Lost Connection
    • Network Key (Password) Unknown

  • Printer Problems

    • Printer Does Not Turn On
    • Messages advising to check the maintenance cartridge are not cleared
    • The Data Lamp on the Operation Panel Does Not Light
    • If the Printer Makes a Strange Sound
    • Printed pages are not collected cleanly in the basket
    • Warning Message is Displayed When Performing Color Calibration

  • Paper is not Fed or Ejected Properly

    • Remove Jammed Roll Paper
    • Remove a Jammed Sheet
    • Remove Jammed Paper (Paper Feed Slot)
    • Roll paper cannot be inserted into the Paper Feed Slot
    • Cannot load sheets
    • Roll Paper Remains/Lacks under Quantity Management
    • The printer ejects blank, unprinted paper
    • Printer Keeps Ejecting the Roll Paper

  • Paper Cutting Problems

    • Paper is not cut
    • Paper is not cut straight
    • Cutter Blade Does Not Work While Cutting Is in Progress
    • I want to know how to configure roll cutting
    • I want to configure so that the roll is cut automatically after waiting for the ink to dry
    • The Leading Edge of the Paper is Cut Automatically / Too Much of the Leading Edge of the Paper is Cut

  • Paper Setting Problems

    • Paper widths with high transparency cannot be detected
    • Paper types that can be used with this printer / What paper type to select
    • Estimated paper type does not match the loaded paper type
    • The paper type that I want to print is not displayed on the Touch Screen

  • Ink-related Problems

    • Printer consumes a lot of ink
    • Ink Level Detection
    • Does this printer support sub-ink tank system

  • About Print Settings

    • How do I print without borders
    • I want to easily create vertical or horizontal banners
    • Can I perform duplex printing
    • I want to perform enlargement printing

  • HP-GL/2 problems

    • Lines or images are missing in printed HP-GL/2 jobs
    • Lines are printed too thick or thin in HP-GL/2 print jobs

  • Copy/Scan Troubleshooting

    • Clearing a jammed original
    • The original size is not recognized correctly
    • Original feeding stopped
    • Dirt or black dots appear in copy/scan
    • Streaks appear in copy/scan
    • Colors are uneven in copy/scan
    • The length in the paper eject direction is not accurate in copy/scan
    • The image is misaligned in copy/scan
    • The image is blurry in copy/scan
    • The colors of the original and the image do not match in copy/scan
    • Images have whited out or blacked in areas in copy/scan
    • Moiré appears in copy/scan

• When Error Occurred

  • List of Support Code for Error
  • List of Error Messages
  • List of Error Codes
• Getting the Most Out of Your Printer
• Software Manuals and Downloads

• Printer Information

  • Safety

    • Safety Precautions
    • Regulatory Information
    • WEEE

  • Handling Precautions

    • When Repairing, Lending, or Disposing of the Printer
    • Legal Restrictions on Scanning/Copying

  • Specifications

    • Specifications
    • Print Area

• Appendix

  • Online Manual
  • Symbols Used in This Document
  • Trademarks
  • Licenses
  • Other Licenses