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Checking the Copy Job Status and Log

Copying and other processes done by the printer are managed as jobs. Checking job statuses and logs allows you to see that copying has been done correctly, or see the cause of an error.

This operation is available using the operation panel or Remote UI.

Important

  • Check the status of copying from the operation panel.

    If you have set the log not to be displayed, only the copying status can be viewed

Using Operation Panel

  1. In the Home screen or the Overview screen, select Status Monitor.

  2. Select Copy/Print Job.

  3. Select Copy/Print Job Status or Copy Job Log.

    Copy/Print Job Status allows you to check jobs in progress and queued jobs.

    Copy Job Log allows you to check completed copy jobs.

  4. Select a job with details you want to check.

  5. Check the status and log from the displayed information.

    • If Failed is displayed in the copy log

      Either copying was stopped, or an error occurred. If a 3-digit number starting with "#" (an error code) is displayed, you can check the cause and how to remedy it from the error code.

Using Remote UI

  1. Log in to the Remote UI in Administrator Mode

  2. Select Status Monitor/Cancel.

  3. In Copy, select Job Log.

  4. Check the status and log for the job.