List of Error Messages

Error Massages Displayed on Printer's Touch Screen

• Printing

  • Printing on paper smaller than the size set in the paper settings.
  • The set paper does not support borderless printing.
  • Printing on paper of different width from the setting.
  • The paper is not loaded in the position suitable for borderless printing.
  • The type of loaded paper is different from the paper settings.
  • Printer memory full.
  • Failed to print the JPEG data.
  • The specified JPEG data is not supported.
  • The resolution of the specified data is out of range.
  • The size of the print data is not supported by the printer. Check the data.
  • GL2: 0903 Printer memory full.
  • GL2: 0502 The specified parameter exceeds the supported range.
  • GL2: 0904 Printer memory full.
  • GL2: 0501 Printer memory full.
  • GL2: 0504 An unsupported HP-GL/2 command was received.
  • SGRaster Print 1301 An unsupported command has been specified.
  • SGRaster Print 1307 The resolution of the specified data is out of range.
  • SGRaster Print 1309 The data format of the specified data is invalid.
  • SGRaster Print 1308 Compressed value of specified data is out of range.
  • SGRaster Print 130A Combination of resolution and format of the data is invalid.
  • SGRaster Print 1304 The specified data is out of range.
  • SGRaster Print 1302 The number of parameters of specified data is invalid.
  • SGRaster Print 1303 A required item has not been set.
  • Image Processing 1602 Image processing table of the specified job is invalid.
  • Image Processing 1603 Error occurred when converting the resolution.

• Copy

  • The memory is full. Changing the [Data Size] settings to reduce the data size may allow the job to be processed.

• Scan

  • The USB memory is restricted.
  • Specifying and registering new destinations is restricted.
  • The memory is full.
  • The memory is full. Changing the [Data Size] settings to reduce the data size may allow the job to be processed.

• Network

  • Could not connect using WPS. Wait a moment, then configure the settings again.
  • Cannot find any access points.
  • Could not connect. The maximum number of devices that can connect to the access point has been reached.
  • An error occurred during certificate verification.
  • Could not connect.
  • Could not connect. Check the encryption key.
  • Direct Connection terminated.
  • Set the correct authentication information.
  • No reply from the destination.
  • The number of entered characters is incorrect or invalid characters are used.
  • Cannot analyze the authentication server certificate.
  • The authentication server certificate is incorrect.
  • The authentication server certificate has expired.
  • Set the information necessary for authentication.
  • Use Remote UI to set the information necessary for authentication.
  • Change the authentication password.
  • Check the authentication settings.
  • No response from the host.
  • Could not connect using Wi-Fi. Turn the main power OFF and ON, then configure the settings again.
  • Could not detect any connections from wireless devices.
  • Could not perform IEEE 802.1X authentication. Configure the correct authentication information.
  • Could not perform IEEE 802.1X authentication. No reply from the destination.
  • Could not perform IEEE 802.1X authentication. Cannot analyze the authentication server certificate.
  • Could not perform IEEE 802.1X authentication. The authentication server certificate is incorrect.
  • Could not perform IEEE 802.1X authentication. The authentication server certificate has expired.
  • Could not perform IEEE 802.1X authentication. Configure the information required for authentication.
  • Could not perform IEEE 802.1X authentication. Change the authentication password.
  • Could not perform IEEE 802.1X authentication. Check the authentication settings.
  • Cannot access the file or folder. Wait a moment and try again, or check the settings from Remote UI.

• Ink

  • Continue prt (qlty not guaranteed).
  • The ink tank is not installed.
  • Ink in the ink tank has run out.
  • Ink is running low.

• Maintenance

  • Roll paper is running low.
  • The maintenance cartridge is almost full.
  • Check the printout.
  • Performing common calibration is recommended.
  • Performing calibration is recommended.
  • Print Head Alignment has not been performed.
  • An error has occurred. Refer to the manual and contact the service center.
  • A part needs to be replaced soon. Refer to the manual and contact the service center.(part name)
  • A part needs to be replaced. Refer to the manual and contact the service center.(part name)

• Other

  • Setting for data sending is required.