Printing on paper of different width from the setting.

Cause

The roll paper loaded in the printer is narrower than the roll paper width in the print job.

What to Do

Replace the roll paper loaded in the printer.

• Replacing the roll paper

  Follow the steps below to replace the paper with roll paper of the width specified in the print job paper size settings.

  1. Remove the roll paper.

     • Removing the Roll from the Printer

  2. Replace the paper with paper of the width set in the printer driver.

     • Loading Rolls in the Printer

Note

• To change print settings in Windows, select Fit Roll Paper Width in the printer driver and set the roll paper width in the dialog box that appears.
• To change print settings in macOS, open the printer driver and select Fit Roll Paper Width, and then set the roll paper width in that panel to the width of the paper loaded in the printer.

• To suppress this message, set Detect paper setting mismatch in the touch screen menu to Do not detect. However, note that this error may affect the printing quality.

  • Paper-Related Settings