When printing on roll paper, the printed surface becomes scratched

Make sure the roll paper has not lost tension during printing.

If the roll paper loses tension, the paper surface could be damaged and the paper could wrinkle or fold.

In the touch screen Paper-Related Settings menu, set Roll Paper Tension (Printing) to High.

• Paper-Related Settings

Note

• If you changed the setting value for Roll Paper Tension (Printing), it is recommended to select Paper Feed Adjustment and run Adjust Print Quality.

  • Automatically Adjusting Different Colored Horizontal Streaks