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Checking the Print Job Status and Log

Printing and other processes done by the printer are managed as jobs. Checking job statuses and logs allows you to see that printing has been done correctly, or see the cause of an error.

This operation is available using the operation panel or Remote UI.

Important

  • If you have set the log not to be displayed, only the printing status can be viewed

Using Operation Panel

  1. In the Home screen or the Overview screen, select Status Monitor.

  2. Select Copy/Print Job.

  3. Select Copy/Print Job Status or Print Job Log.

    Copy/Print Job Status allows you to check jobs in progress and queued jobs.

    Print Job Log allows you to check completed print jobs.

  4. Select a job with details you want to check.

  5. Check the status and log from the displayed information.

    • If Error is displayed in the print log

      Either printing was stopped, or an error occurred. If a 3-digit number starting with "#" (an error code) is displayed, you can check the cause and how to remedy it from the error code.

    Note

    • A file name or user name may not be displayed correctly depending on the characters being used.

Using Remote UI

  1. Start up Remote UI.

  2. Select Status Monitor/Cancel.

  3. In Print, select Job Status or Job Log.

  4. Check the status and log for the job.