Sitemap

• Basic Operations

  • Printer Parts

    • Front
    • Back / Side
    • Top View
    • Inside
    • Operation Panel
    • Desktop Basket
    • Printer Stand

  • Using the Printer

    • Turning the Printer On and Off
    • Loading Rolls in the Printer
    • Loading Sheets or Postcards into the Printer
    • Loading Envelopes or Medicine Envelopes into the Printer
    • Using the Desktop Basket
    • Using the Basket on the Printer Stand
    • Stopping Printing

    • Loading Originals on Document Platen

      • Loading Originals Correctly for each Function

• Printing

  • Printing from Your Computer (Windows)

    • Printing with Easy Setup
    • Setting the Number of Copies and Printing Order

    • Printing Photos and Business Documents

      • Printing By Setting Print Purpose
      • Edit in PosterArtist and Print

    • Printing CAD Drawings

      • Printing By Setting Print Purpose
    • Printing on Postcards
    • Setting Up Envelope Printing
    • Setting Up Medicine Envelope Printing

    • Changing the Print Quality and Correcting Image Data

      • Adjusting Color Balance
      • Setting the Print Quality Level (Custom)
      • Printing a Color Document in Monochrome

      • Specifying Color Correction

        • Optimal Photo Printing of Image Data
        • Adjusting Colors with the Printer Driver
        • Printing with ICC Profiles
      • Adjusting Brightness
      • Adjusting Contrast
      • Printing Using Detailed Setting Mode
    • Scaled Printing
    • Printing to Oversized Paper Sizes
    • Setting Paper Dimensions (Custom Size)

    • Printing with Minimal Margins on the Scenarios

      • Printing with Minimal Margins to Match Paper Size
      • Printing with Minimal Margins to Match Roll Paper Width
      • Printing Full-Size with Minimal Margins
      • Print with Three-sided Minimal Margins on Roll Paper
    • Printing Hanging and Horizontal Banners on Roll Paper (Large-Format Printing)

    • Printing by Dividing/Joining Documents

      • Printing by Connecting Multiple Pages
      • Printing Multiple Pages All on One Page
      • Dividing and Printing Posters

    • Printing by Saving Roll Paper

      • Saving Roll Paper by Rotating Document 90 Degrees
    • Switching the Paper Source to Match the Purpose
    • Displaying the Print Results before Printing

    • Other Convenient Settings

      • Stamp Printing

        • Registering a Stamp
      • Setting a Page Size and Orientation
      • Registering a Frequently Used Printing Profile

  • Printing from Computer (macOS)

    • Printing with Easy Setup
    • Setting the Number of Copies and Printing Order
    • Printing on Postcards
    • Setting Up Envelope Printing
    • Setting Up Medicine Envelope Printing

    • Changing the Print Quality and Correcting Image Data

      • Adjusting Color Balance
      • Setting the Print Quality Level (Custom)
      • Printing a Color Document in Monochrome

      • Specifying Color Correction

        • Optimal Photo Printing of Image Data
        • Adjusting Colors with the Printer Driver
        • Printing with ICC Profiles (Specifying an ICC Profile from the Application Software)
        • Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)
      • Adjusting Brightness
      • Adjusting Contrast
    • Scaled Printing
    • Printing to Oversized Paper Sizes
    • Setting Paper Dimensions (Custom Size)

    • Printing with Minimal Margins on the Scenarios

      • Printing with Minimal Margins to Match Roll Paper Width
      • Printing Full-Size with Minimal Margins
      • Print with Three-sided Minimal Margins on Roll Paper
    • Printing Hanging and Horizontal Banners on Roll Paper (Large-Format Printing)

    • Printing by Dividing/Joining Documents

      • Lining Up and Printing Multiple Documents
      • Printing by Connecting Multiple Pages
      • Printing Multiple Pages All on One Page

    • Printing by Saving Roll Paper

      • Saving Roll Paper by Rotating Document 90 Degrees
    • Switching the Paper Source to Match the Purpose
    • Printing Using AirPrint
  • Printing from Chromebook

  • Printing from Printer

    • Printing Photographs Saved on USB Flash Drive

      • Using Useful Display Functions
    • Printing Documents (PDF) Saved on USB Flash Drive

  • Printing from Smartphone/Tablet

    • Print Easily from a Smartphone or Tablet with Canon PRINT
    • Printing from iOS Device (AirPrint)
    • About Mopria®
    • Printing with Canon Print Service
  • Using Cloud Service

• Copying

  • Copying to Roll Paper

    • Copying to the Roll Width
    • Making Enlarged Copies with Basic Settings
    • Laying Out and Copying Multiple Originals
    • Print a Single Original to Roll Paper Multiple Times Using a Layout
    • Enlarging and Dividing the Original into Copies
    • Reducing/Enlarging Copies
    • Copying Thick Originals Such as Books

  • Copying to Cut Sheet

    • Making Copies
    • Reducing/Enlarging Copies
    • Copying Two Pages onto Single Page
    • Copying Four Pages onto Single Page
    • Print a Single Original to Sheet Multiple Times Using a Layout
    • Making Image Stitch Copies
    • Copying ID Card to Fit onto Single Page
    • Copying Thick Originals Such as Books
  • Setting Items for Copying

• Scanning

  • Saving Scanned Data to Your Computer

    • Setting Items for Scanning Using Operation Panel

  • Sending Scanned Data as E-Mail from Printer

    • Sending Scanned Data as E-Mail from Printer
    • Registering Recipients' E-Mail Address
    • Registering Recipients in Group E-Mail
    • Changing Registered Information
    • Deleting Registered Information
    • Importing/Exporting E-Mail Address Book
  • Sending Scanned Data as E-Mail from Computer
  • Saving Scanned Data on USB Flash Drive
  • Forwarding Scanned Data to Shared Folder on Computer
  • Scanning with a Computer Application

• Handling Paper

  • Handling rolls

    • Loading Rolls in the Printer

      • Moving the Roll Holder Support
    • Removing the Roll from the Printer
    • Cutting Roll Paper
    • Cutting Roll Paper after Printing
    • Remove Jammed Roll Paper
    • Remove a Jammed Sheet
  • Loading Sheets or Postcards into the Printer
  • Loading Envelopes or Medicine Envelopes into the Printer

  • Paper Settings

    • Changing the Type of Paper
    • Specifying the Cutting Method for Rolls
    • Cutting the Leading Edge of Roll Paper Automatically
    • Reducing Dust from Cutting Rolls
    • Specifying the Ink Drying Time
    • Setting the Upper and Lower Margins on Roll Paper
    • Setting the Minimal Margin Amount When Performing the Minimal Margin Printing

  • Information about Paper

    • Paper Sizes
    • Usable Paper
    • Paper Information List
    • Updating paper information

    • Using Paper Other Than Genuine Paper and feed confirmed Paper

      • Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings
      • Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type
    • Managing Paper Information on Printer Using Media Configuration Tool

• Settings

  • Changing Settings from Operation Panel

    • Home Screen Menu Composition

    • Menu Structure

      • Advanced (Paper settings)
      • Advanced (LAN settings)

    • Setting Items on Operation Panel

      • Security settings
      • Print settings
      • Power control
      • Paper-related settings
      • LAN settings
      • Other printer settings
      • Language selection
      • Firmware update
      • Reset settings
      • Maintenance
      • Web service setup
      • ECO
      • System information
      • Job management
    • Setting Administrator Password on Operation Panel
    • Checking the Total Number of Uses of Printer

  • Changing Printer's Setting Using Web Browser

    • Start up Remote UI

    • Changeable Setting Items Using Remote UI

      • Security
      • LAN settings
    • Setting Passwords Using Remote UI
    • Registering Printer's Root Certificate to Web Browser for SSL Communication
    • Registering Printer's Root Certificate to Local Computer for SSL Communication
    • Generating Server Certificate
    • Setting Mail Server
    • Specifying Mail Setting for Sending Scanned Data
    • Receiving Printer Status by E-mail

  • Network Setting

    • Printer Connection Methods

      • Advantages of Connecting Printer over Wi-Fi
      • Advantages of Connecting Printer via Wired LAN
      • What Is Ethernet Cable?
      • What Is USB Cable?

      • Wi-Fi Connection

        • WPS Connection
        • WPS (PIN Code) Connection
        • Manual connect
        • Easy wireless connect
      • Wireless Direct Connection
      • Wired Connection
      • USB Connection
    • Another Printer Found with Same Name
    • Printing Network Settings
    • Network Status and Troubleshooting
    • Checking Printer Connection Status Using Wi-Fi Connection Assistant

    • Sharing the Printer on a Network (Windows)

      • Setting Up a Shared Printer
      • Restrictions on Printer Sharing

    • Sharing the Printer on a Network (macOS)

      • Settings on Print Server
      • Settings on Client PC
      • Restrictions on Printer Sharing
  • Set Up/Manage Security

• Maintenance

  • Adjustments for Better Print Quality

    • Maintenance Procedure
    • Checking for Nozzle Clogging
    • Cleaning the Print Head
    • Deep Print Head Cleaning

    • Adjustment to Straighten Lines and Align Colors

      • Automatic Adjustment to Straighten Lines and Align Colors
      • Manual Adjustment to Straighten Lines and Align Colors

    • Adjusting Different Colored Horizontal Streaks

      • Automatically Adjusting Different Colored Horizontal Streaks
      • Manually Adjusting Different Colored Horizontal Streaks
    • Adjusting Line Length

  • Replacing Consumables

    • Refilling Ink Tanks
    • Checking Ink Level
    • Replacing the Print Head
    • Replacing the Maintenance Cartridge
    • Checking the Remaining Maintenance Cartridge Capacity

  • Cleaning the Printer

    • Cleaning the Printer Exterior
    • Cleaning Inside the Printer
    • Cleaning Document Platen and Document Cover
    • Cleaning Paper Feed Rollers
    • Performing Bottom Plate Cleaning

  • Performing Maintenance Functions from Your Computer (Windows)

    • Cleaning the Print Heads
    • Printing a Nozzle Check Pattern

  • Performing Maintenance Functions from Your Computer (macOS)

    • Opening Remote UI for Maintenance
    • Cleaning the Print Heads
    • Printing a Nozzle Check Pattern

  • Other Maintenance

    • Preparing to Transfer the Printer
    • Reinstalling the Printer
    • Firmware update

• Frequently Asked Questions

  • Printer Does Not Print
  • Printing stops and an error message is displayed
  • Failed to Printer Driver Installation (Windows)
  • Repairing Your Printer

  • Problems with the Printing Quality

    • Printing is faint
    • Banding in different colors occurs
    • Colors in printed images are uneven
    • Image edges are blurred or white banding occurs
    • Paper rubs against the Print Head
    • The edges of the paper are dirty
    • The surface of the paper is dirty
    • The back side of the paper is dirty
    • Trail Edge Margin Becomes Dirty When Making Prints with Margins Immediately after the Minimal Margin Printing/Borderless Printing
    • Printed colors are inaccurate
    • Documents are printed in monochrome
    • Line thickness is not uniform
    • Lines or colors are misaligned
    • The length of the printed image in the paper ejection direction is not accurate
    • Images are printed crooked
    • Margins are wide
    • Borders Appear in the Minimal Margin Printing/Borderless Printing
    • Left and Right Margins Do Not Match in the Bordered Printing
    • When printing on roll paper, the printed surface becomes scratched

  • Cannot Configure Network Settings

    • Message Appears on Computer During Setup
    • Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB)
    • "Failed to connect to the wireless router." Appears
    • Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings
    • Privacy Separator/SSID Separator/Network Separation Function

  • Cannot Find Printer on Network

    • Cannot Find Printer on Network
    • Searching Printer by IP Address or Host Name During Setup

  • Cannot Print over Network

    • Cannot Print over TCP/IP Network
    • Cannot Print over Bonjour networks
    • Cannot Print Using AirPrint

  • Network Connection Problems

    • Network Settings and Common Problems
    • Cannot Connect to the Printer
    • Network Key (Password) Unknown
    • Checking Network Information
    • Restoring Printer's LAN Settings to Defaults

  • Printer Problems

    • Printer Does Not Turn On
    • USB Connection Problems
    • LCD Is Off
    • Messages advising to check the maintenance cartridge are not cleared
    • If the Printer Makes a Strange Sound

  • Printing Problems

    • Printer Does Not Print
    • Copying/Printing Stops
    • Printing stops and an error message is displayed

  • Paper is not Fed or Ejected Properly

    • Remove Jammed Roll Paper
    • Remove a Jammed Sheet
    • Remove Jammed Paper (Paper Feed Slot)
    • What to Do When Small Paper Sizes Are Jammed
    • Roll paper cannot be inserted into the Paper Feed Slot
    • Printer Does Not Pick up or Feed the Paper/"No Paper" Error
    • Roll Paper Remains/Lacks under Quantity Management
    • The printer ejects blank, unprinted paper

  • Paper Cutting Problems

    • Paper is not cut straight
    • Cutter Blade Does Not Work While Cutting Is in Progress
    • I want to know how to configure roll cutting
    • I want to configure so that the roll is cut automatically after waiting for the ink to dry

  • Paper Setting Problems

    • Paper widths with high transparency cannot be detected
    • Paper types that can be used with this printer / What paper type to select
    • The paper type that I want to print is not displayed on the Touch Screen

  • Ink-related Problems

    • Ink Does Not Come Out
    • Printer consumes a lot of ink
    • Ink Level Detection

  • About Print Settings

    • How do I print without borders
    • I want to easily create vertical or horizontal banners
    • Can I perform duplex printing
    • I want to perform enlargement printing
• List of Support Code for Error
• Software Manuals and Downloads

• Printer Information

  • Safety

    • Safety Precautions
    • Regulatory Information
    • WEEE

  • Handling Precautions

    • When Repairing, Lending, or Disposing of the Printer
    • Legal Restrictions on Scanning/Copying
    • Ink Tips

  • Specifications

    • Specifications
    • Print Area

• Appendix

  • Online Manual
  • Symbols Used in This Document
  • Trademarks
  • Licenses