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• Basic Operations

  • Printer Parts

    • Front

      • Ink Tank Cover (Inside)
    • Back / Side

    • Top Cover (Inside)

      • Carriage
    • Operation Panel
    • Printer Stand
    • Roll Unit
    • Stacker

  • Using the Printer

    • Turning the Printer On and Off
    • Loading Rolls in the Printer
    • Loading Sheets in the Printer

    • Using the Basket on the Printer Stand

      • Example Basket Configurations
    • Storing the Basket on the Printer Stand

    • Using the Roll Unit for Media Take-Up

      • Using the Roll Unit In Take-Up Mode
      • Removing Printed Paper from the Roll Unit

    • Using the Stacker

      • Example Stacker Configurations
    • Stopping Printing
    • Pausing Printing

• Printing

  • Printing from Your Computer (Windows)

    • Printing with Easy Setup
    • Setting the Number of Copies and Printing Order

    • Using Roll Unit to Use 2-Level Rolls

      • About 2-Level Roll Switching
      • Setting the Paper Rolls in the Printer According to the Intended Use
      • Printing by Automatically Switching Upper-level and Lower-level Roll Papers
      • How to Switch Paper Rolls
      • Reflect Roll Unit Settings in the Printer Driver

    • Printing Photos and Business Documents

      • Printing By Setting Print Purpose
      • Edit in PosterArtist and Print

    • Printing CAD Drawings

      • Printing By Setting Print Purpose

    • Changing the Print Quality and Correcting Image Data

      • Adjusting Color Balance
      • Setting the Print Quality Level (Custom)
      • Printing a Color Document in Monochrome

      • Specifying Color Correction

        • Optimal Photo Printing of Image Data
        • Adjusting Colors with the Printer Driver
        • Printing with ICC Profiles
      • Adjusting Brightness
      • Adjusting Contrast
      • Printing Using Detailed Setting Mode
    • Scaled Printing
    • Printing to Oversized Paper Sizes
    • Setting Paper Dimensions (Custom Size)
    • Set a Custom Size Roll Width

    • Printing without Edges Based on the Scenarios

      • Printing without Margins to Match Paper Size
      • Printing without Margins to Match Roll Paper Width
      • Printing Full-Size without Margins
      • Three-sided Borderless Printing on Roll Paper
    • Printing Hanging and Horizontal Banners (Large-Format Printing)

    • Printing by Dividing/Joining Documents

      • Printing by Connecting Multiple Pages
      • Printing Multiple Pages All on One Page
      • Dividing and Printing Posters
    • Printing Document in Center of Paper

    • Printing by Saving Roll Paper

      • Saving Roll Paper by Rotating Document 90 Degrees
      • Saving Roll Paper by Eliminating Upper and Lower Margins on Document
    • Switching the Paper Source to Match the Purpose
    • Displaying the Print Results before Printing

    • Other Convenient Settings

      • Stamp Printing

        • Registering a Stamp
      • Setting a Page Size and Orientation
      • Registering a Frequently Used Printing Profile
      • Cutting Roll Paper after Printing

  • Printing from Computer (macOS)

    • Printing with Easy Setup
    • Setting the Number of Copies and Printing Order

    • Using Roll Unit to Use 2-Level Rolls

      • About 2-Level Roll Switching
      • Setting the Paper Rolls in the Printer According to the Intended Use
      • Printing by Automatically Switching Upper-level and Lower-level Roll Papers
      • How to Switch Paper Rolls
      • Reflect Roll Unit Settings in the Printer Driver

    • Changing the Print Quality and Correcting Image Data

      • Adjusting Color Balance
      • Setting the Print Quality Level (Custom)
      • Printing a Color Document in Monochrome

      • Specifying Color Correction

        • Optimal Photo Printing of Image Data
        • Adjusting Colors with the Printer Driver
        • Printing with ICC Profiles (Specifying an ICC Profile from the Application Software)
        • Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)
      • Adjusting Brightness
      • Adjusting Contrast
    • Scaled Printing
    • Printing to Oversized Paper Sizes
    • Setting Paper Dimensions (Custom Size)
    • Set a Custom Size Roll Width

    • Printing without Edges Based on the Scenarios

      • Printing without Margins to Match Roll Paper Width
      • Printing Full-Size without Margins
      • Three-sided Borderless Printing on Roll Paper
    • Printing Hanging and Horizontal Banners (Large-Format Printing)

    • Printing by Dividing/Joining Documents

      • Lining Up and Printing Multiple Documents
      • Printing by Connecting Multiple Pages
      • Printing Multiple Pages All on One Page
    • Printing Document in Center of Paper

    • Printing by Saving Roll Paper

      • Saving Roll Paper by Rotating Document 90 Degrees
      • Saving Roll Paper by Eliminating Upper and Lower Margins on Document
    • Switching the Paper Source to Match the Purpose
    • Cutting Roll Paper after Printing
    • Printing Using AirPrint
  • HP-GL/2 Printing

  • Printing from Printer

    • Printing Data Saved on USB Flash Drive

  • Printing from Smartphone/Tablet

    • Print Easily from a Smartphone or Tablet with Canon PRINT
    • Printing from iOS Device (AirPrint)
    • Printing with Canon Print Service

  • Enlarging Copy with imageRUNNER ADVANCE

    • Fitting to Paper Width
    • Specifying Magnification Level
  • Using Cloud Service

  • Managing Print Jobs

    • Handling Print Jobs

      • Deleting Print Jobs
      • Priority Printing
      • Printing Pending Jobs
      • Printing Security Print Jobs

    • Using the Printer Hard Disk to Handle Print Jobs

      • Using Printer Hard Disk
      • Saving Print Jobs in Personal Job Boxes
      • Printing Saved Jobs
      • Deleting Saved Jobs
      • Moving Saved Jobs
      • Saving Print Jobs Sent from Sources Other than Printer Driver
      • Printing without Saving Jobs in Common Job Box
      • Setting Passwords for Personal Job Boxes
      • Naming Personal Job Boxes
      • Printing List of Saved Jobs
      • Renaming Saved Jobs
      • Printer Hard Disk Operations
      • Checking Free Hard Disk Space
    • Collecting Printer Job Logs Using Accounting Manager

• Handling Paper

  • Handling rolls

    • Loading Rolls on the Roll Holder
    • Loading Rolls in the Printer
    • Loading Roll Paper in the Roll Unit
    • Removing the Roll from the Printer
    • Removing Roll Paper from the Roll Unit
    • Removing Rolls From the Roll Holder
    • Feeding Roll Paper Manually
    • Cutting Roll Paper
    • Cutting Roll Paper after Printing
    • Automatically Switch Rolls
    • Remove Jammed Roll Paper

  • Handling sheets

    • Loading Sheets in the Printer
    • Removing Sheets
    • Printing From a Desired Starting Point
    • Remove a Jammed Sheet

  • Paper Settings

    • Changing the Type of Paper
    • Specifying the Paper Length
    • Keeping Track of the Amount of Roll Paper Left
    • Specifying the Cutting Method for Rolls
    • Cutting the Leading Edge of Roll Paper Automatically
    • Reducing Dust from Cutting Rolls
    • Specifying the Ink Drying Time
    • Specifying the Amount of Extension for Borderless Printing

  • Information about Paper

    • Paper Sizes
    • Paper Information List
    • Updating paper information

    • Using Paper Other Than Genuine Paper and feed confirmed Paper

      • Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings
      • Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type
    • Managing Paper Information on Printer Using Media Configuration Tool

• Settings

  • Changing Settings from Operation Panel

    • Home Screen Menu Composition

    • Menu Structure

      • Advanced (Paper settings)
      • Advanced (LAN settings)

    • Setting Items on Operation Panel

      • Maintenance
      • Job management
      • LAN settings
      • Test print
      • Print settings
      • Web service setup
      • Paper-related settings
      • Auto maintenance settings
      • Hard disk settings
      • Monitoring service settings
      • Other printer settings
      • Language selection
      • Firmware update
      • Security settings
      • Printer information
    • Setting Administrator Password on Operation Panel
    • Erasing Data on Printer's Hard Disk

    • HP-GL/2 Settings

      • Menus on HP-GL/2 print settings

        • Color mode
        • Print quality
        • Input resolution
        • Print target
        • Paper src
        • Margin
        • Oversize
        • Save paper
        • Rotate
        • Auto rotation
        • Enlarge/Reduce
        • Print centered

        • Cut to standard size

          • Standard Size Table
        • Use nesting function
        • Nesting WaitTime
        • Print cut lines
        • Mirror
        • Merge
        • Select palette
        • Define palette
        • Pen 0 to Pen 15
        • Reset palette
        • Smoothing
        • Thicken fine lines
        • Adjust faint lines
        • Width correction
        • Print color list for palettes
        • Warning display
        • Detect image size
        • Frame control

      • Menu Setting Combinations

        • Save paper and Auto rotation
        • Enlarge/Reduce (Scaling) and Auto rotation
        • Print centered and Cut to standard size
        • Cut to standard size and Auto rotation and Enlarge/Reduce (Fit paper size)
        • Use nesting function and Auto rotation
        • Paper switching on a DOUBLE-roll printer model and Auto rotation
        • Paper switching on a DOUBLE-roll printer model and Enlarge/Reduce (Specify scaling)
        • Detect image size and Oversize
        • Detect image size and Print centered
    • Status Print

  • Changing Printer's Setting Using Web Browser

    • Start up Remote UI

    • Changeable Setting Items Using Remote UI

      • Security
      • LAN settings
    • Setting Passwords Using Remote UI
    • Registering Printer's Root Certificate to Web Browser for SSL Communication
    • Registering Printer's Root Certificate to Local Computer for SSL Communication
    • Generating Server Certificate
    • Setting Mail Server
    • Receiving Printer Status by E-mail
  • Migrating Printer's Setting
  • Initializing Printer's Setting

  • Network Setting

    • Printer Connection Methods

      • Wi-Fi Connection

        • WPS Connection
        • WPS (PIN Code) Connection
        • Manual connect
        • Easy wireless connect
      • Wireless Direct Connection
      • Wired Connection
      • USB Connection
    • Another Printer Found with Same Name
    • Printing Network Settings
    • Network Status and Troubleshooting
    • Checking Printer Connection Status Using Wi-Fi Connection Assistant

    • Sharing the Printer on a Network (Windows)

      • Setting Up a Shared Printer
      • Restrictions on Printer Sharing

    • Sharing the Printer on a Network (macOS)

      • Settings on Print Server
      • Settings on Client PC
      • Restrictions on Printer Sharing

• Maintenance

  • Adjustments for Better Print Quality

    • Checking for Nozzle Clogging
    • Cleaning the Print Head
    • Adjusting Line Misalignment

    • Adjustment to Straighten Lines and Align Colors

      • Automatic Adjustment to Straighten Lines and Align Colors
      • Manual Adjustment to Straighten Lines and Align Colors

    • Adjusting Different Colored Horizontal Streaks

      • Automatically Adjusting Different Colored Horizontal Streaks
      • Manually Adjusting Different Colored Horizontal Streaks
    • Fine-Tuning Paper Feed Amount
    • Adjusting Line Length

    • Troubleshooting Paper Abrasion and Blurry Images

      • Changing the Print Head Height
      • Adjusting Vacuum Strength

    • Color Management

      • Managing Colors
      • Performing Color Calibration
      • Adjustment Types of Color Calibration

  • Replacing Consumables

    • Checking the Ink Tank Model Number
    • Replacing Ink Tanks
    • Checking Ink Level
    • Replacing the Print Head
    • Replacing the Maintenance Cartridge
    • Checking the Remaining Maintenance Cartridge Capacity
    • Replacing the Cutter Blade

  • Cleaning the Printer

    • Cleaning the Printer Exterior
    • Cleaning Inside the Top Cover
    • Cleaning the Roll Unit

  • Performing Maintenance Functions from Your Computer (Windows)

    • Cleaning the Print Heads
    • Printing a Nozzle Check Pattern

  • Performing Maintenance Functions from Your Computer (macOS)

    • Opening Remote UI for Maintenance
    • Cleaning the Print Heads
    • Printing a Nozzle Check Pattern

  • Other Maintenance

    • Preparing to Transfer the Printer
    • Reinstalling the Printer
    • Firmware update

• Frequently Asked Questions

  • The printer does not respond even if print jobs are sent
  • Printing stops and an error message is displayed
  • Failed to Printer Driver Installation (Windows)
  • Removing Printer Software

  • Problems with the Printing Quality

    • Printing is faint
    • Banding in different colors occurs
    • Colors in printed images are uneven
    • Image edges are blurred or white banding occurs
    • Paper rubs against the Print Head
    • The edges of the paper are dirty
    • The surface of the paper is dirty
    • The back side of the paper is dirty
    • Immediately after borderless printing, the trailing edge margin is soiled during regular printing
    • Printed colors are inaccurate
    • Documents are printed in monochrome
    • Line thickness is not uniform
    • Lines or colors are misaligned
    • The length of the printed image in the paper ejection direction is not accurate
    • Images are printed crooked
    • Margins are wide
    • Borders appear in borderless printing
    • When printing on roll paper, the printed surface becomes scratched

  • Cannot Configure Network Settings

    • Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen
    • "Failed to connect to the wireless router." Appears
    • Taking Time to Setup Process (Windows)

  • Cannot Find Printer on Network

    • Cannot Connect Printer to Network
    • Cannot Find Printer During Setup
    • Cannot Find Printer while Using Wi-Fi
    • Cannot Find Printer while Using Wired LAN
    • Searching Printer by IP Address or Host Name During Setup

  • Cannot Print over Network

    • Cannot Print over TCP/IP Network
    • Cannot Print over Bonjour networks
    • Cannot Print Using AirPrint

  • Network Connection Problems

    • Network Settings and Common Problems
    • Cannot Connect to the Printer

  • Printer Problems

    • Printer Does Not Turn On
    • Messages advising to check the maintenance cartridge are not cleared
    • The Data lamp on the Operation Panel does not light up
    • If the Printer Makes a Strange Sound
    • Printed pages are not collected cleanly in the basket
    • Printed pages are not collected cleanly in the stacker
    • Basket Lurches
    • Warning Message is Displayed When Performing Color Calibration

  • Paper is not Fed or Ejected Properly

    • Remove Jammed Roll Paper
    • Remove a Jammed Sheet
    • Roll paper cannot be inserted into the Paper Feed Slot
    • Cannot load sheets
    • Roll Paper Is not Fed Automatically
    • Roll Paper Is not Switched Automatically
    • Paper Source Does Not Switch When Roll Paper Is Used Up
    • Roll Paper Remains/Lacks under Quantity Management
    • The printer ejects blank, unprinted paper

  • Paper Cutting Problems

    • Paper is not cut
    • Paper is not cut straight
    • Cutter Blade Does Not Work While Cutting Is in Progress
    • I want to know how to configure roll cutting
    • I want to configure so that the roll is cut automatically after waiting for the ink to dry
    • When Trim edge first is set, the trimmed paper is drawn into the roll unit

  • Paper Setting Problems

    • Paper widths with high transparency cannot be detected
    • Paper types that can be used with this printer / What paper type to select
    • Estimated paper type does not match the loaded paper type
    • The paper type that I want to print is not displayed on the Touch Screen

  • Ink-related Problems

    • Printer consumes a lot of ink
    • Ink Level Detection
    • Does this printer support sub-ink tank system

  • About Print Settings

    • How do I print without borders
    • I want to easily create vertical or horizontal banners
    • Can I perform duplex printing
    • I want to perform enlargement printing

  • HP-GL/2 problems

    • With HP-GL/2, printing is misaligned
    • Lines or images are missing in printed HP-GL/2 jobs
    • Lines are printed too thick or thin in HP-GL/2 print jobs
    • HP-GL/2 jobs are printed in monochrome (or color)
    • Printed colors of lines are inaccurate during HP-GL/2 printing
    • HP-GL/2 jobs are printed 6 mm larger than specified
    • HP-GL/2 jobs are printed at maximum size, even if a standard size is specified
    • HP-GL/2 printing takes a long time
    • The printer stops when printing a HP-GL/2 job (the carriage stops moving)
• List of Support Code for Error
• Getting the Most Out of Your Printer
• Software Manuals and Downloads

• Printer Information

  • Safety

    • Safety Precautions
    • Regulatory Information
    • WEEE

  • Handling Precautions

    • When Repairing, Lending, or Disposing of the Printer

  • Specifications

    • Specifications
    • Print Area

• Appendix

  • Online Manual
  • Symbols Used in This Document
  • Trademarks
  • Licenses