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Cleaning the Print Heads

The print head cleaning and Cleaning functions allow you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink.
If you perform Cleaning and the condition still does not improve, perform system cleaning.

The procedure for cleaning is as follows:

Cleaning

  1. Select Utilities from Remote UI

  2. Click Cleaning

    Before running the cleaning, check the following items:

    Check that the printer power is on. Then open the Ink Tank Cover.
    Check the following items for each ink. Then, if necessary, perform Cleaning.

    • Is there ink remaining in the tank?
    • Is the ink tank attached properly?
      If the Ink Lamp is not lit, remove it and attach it again.
    • Did you install the ink tanks in their correct positions?

  3. Execute cleaning

    Click Yes.

    Print head cleaning starts.

  4. Check the results

    Check the print results.
    If cleaning the head once does not resolve the print head problem, clean it once more.

Important

  • Cleaning consumes a small amount of ink.
    Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary.

Deep Cleaning

Deep Cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts do not resolve the print head problem.

  1. Select Utilities from Remote UI

  2. Click Deep Cleaning

    Before running the deep cleaning, check the following items:

    Check that the printer power is on. Then open the Ink Tank Cover.
    Check the following items for each ink. Then, if necessary, perform Deep Cleaning.

    • Is there ink remaining in the tank?
    • Is the ink tank attached properly?
      If the Ink Lamp is not lit, remove it and attach it again.
    • Did you install the ink tanks in their correct positions?

  3. Execute deep cleaning

    Click Yes.

    Print head deep cleaning starts.

  4. Check the results

    Check the print results.

Important

  • Deep Cleaning consumes a larger amount of ink than Cleaning.
    Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary.

System Cleaning

Execute System Cleaning if the status does not improve even after Deep Cleaning is performed.

  1. Select Utilities from Remote UI

  2. Click System Cleaning

    Before running the system cleaning, check the following items:

    Check that the printer power is on. Then open the Ink Tank Cover.
    Check the following items for each ink.

    • Is there ink remaining in the tank?
    • Is the ink tank attached properly?
      If the Ink Lamp is not lit, remove it and attach it again.
    • Did you install the ink tanks in their correct positions?

    In addition, System Cleaning consumes an extremely large amount of ink.

    Before executing this function, check the items below. Then, if you feel it necessary, execute System Cleaning.

    • Did you use Nozzle Check to check the nozzle status and was there a problem?
    • Did the status remain unchanged even after Deep Cleaning was executed?

  3. Execute system cleaning

    Click Yes.

    System cleaning starts.

  4. Check the results

    Check the print results.

Important

  • System Cleaning consumes an extremely large amount of ink.
    Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary.