Checking Whether the Internet Can Be Accessed from a Computer or Smartphone

1. Step 1 Check whether the Internet can be accessed from a computer or smartphone.

   The browser saves the content displayed on frequently accessed webpages to cache. Note that even if there appears to be access, there may be no connection.

   Note

   • If the Internet cannot be accessed from a computer, smartphone, or tablet, contact the manufacturer of your wireless router, computer, smartphone, or tablet.

   Once an Internet connection can be established from the computer/smartphone/tablet, perform the setup again from the setup application.

   • Download the setup application

2. Step 2 If printing is not possible even after performing the setup again,

   Refer to the following pages.

   If the problem is with the wired LAN, proceed to "Cannot Connect by Wired LAN".

   • Printer's Wireless Icon/LED Indicates Not Connected State
   • Wireless Icon/LED Displayed on the Printer Indicates Connected State but Cannot Print
   • Cannot Connect by Wired LAN
   • Change the Settings of the Wireless Router
   • Checking Windows Settings