Checking Windows Settings
If you are using Windows, check the following.
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Step 1 Check the settings of the security software.
The software may be blocked by the firewall of the computer's security software.
Check method: Check if printing is possible by disabling the firewall.
Solution: Register the software so that printing is possible after the firewall is re-enabled.
For details, check with the security software manufacturer.
The following problems are applicable to Windows.