Troubleshooting Network Connection

Here we will describe troubleshooting for when unable to connect to a consumer wireless router. Select the corresponding link and check the solution.

If IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise) is used or the network is managed by network policies, consult with the network administrator or security administrator.

Checking the Connection Status of the Wireless Router
Checking Whether the Internet Can Be Accessed from a Computer or Smartphone
Wireless Icon/LED Displayed on the Printer Indicates Connected State but Cannot Print