skip to main text

Colors in printed images are uneven

  1. Check 1 Does the paper loaded on the printer match the media type selected in the printer driver?

    When printing with the media type specified in the printer driver, load the specified media type in the printer.

    When printing with the media type specified in the printer driver, load the specified media type in the printer.

    1. To stop printing, press the Stop button.

    2. Change the paper type in the printer driver and try printing again.

    Note

    • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media type loaded in the printer.

    • Click Get Information to reflect the paper information set in the printer to the printer driver.

  2. Check 2 When loading paper in the printer, is the media loaded the same as the media type selected on the touch screen?

    Select the correct media type in the touch screen menu when loading paper in the printer.

  3. Check 3 Is the Print head position adjusted correctly?

    Adjust the Print head position.

  4. Check 4 Is the feed amount adjusted correctly?

    Adjust feed amount.

  5. Check 5 When printing photos and posters, are the Print target settings set correctly?

    Do one of the following.

    • In the printer driver, change the setting to Photo (Color) or Poster in Print Target.

    • In the touch screen menu, select Printer settings > Print settings > Default print settings > Print quality settings > Print target, and change the setting to Photo. (This is only available when the printer driver's Media Type is set to Auto (Use Printer Settings)).

  6. Check 6 Colors in printed images may be uneven if the Print Quality setting is too low

    If using Windows, select Advanced Settings from the Main tab of the printer driver, and then select a higher Print Quality setting.

    If using macOS, select Quality & Media in the printer driver, and then select a higher Print Quality setting.

  7. Check 7 Are the Print Head nozzles clogged?

    Check for nozzle clogging.

  8. Check 8 Colors in printed images may be uneven on the boundary between shades if there are dark and light areas in an image

    Prints on the same page while switching between Bidirectional printing and Unidirectional printing. Therefore, color unevenness may occur when switching. Using the unidirectional printing function may reduce color unevenness in this situation.

    Follow the steps below for unidirectional printing.

    Important

    • If any of the following conditions are met in the printer driver settings, the unidirectional printing function setting will be disabled.

      • The Banner Printing check box is checked.
      • The paper length exceeds 78.7 inches (2000.0 mm).

  9. Check 9 Does this paper curl easily?

    Colors in printed images may be uneven at the leading edge of paper that curls easily. Set a margin of at least 0.8 inches (20 mm) at the front edge of the paper.

  10. Check 10 Color may be uneven if printing materials were stacked while drying

    To avoid uneven colors, we recommend drying each sheet separately.

  11. Check 11 Is Ink drying target area for Pause between scans in the touch screen menu set to Leading edge?

    If the Ink drying target area for Pause between scans is set to Leading edge, color may be uneven approximately 2.8 to 3.9 inches (70 to 100 mm) from the front edge of the paper. (The position depends on the Print Quality settings)

    On the HOME screen of the touch screen, select (Setup) > Printer settings > Paper-related settings > Advanced paper settings > Pause between scans > Ink drying target area and set to Overall.

    However, note that printing will now take longer.