Ink Does Not Come Out

1. Check 1 Check the remaining ink level.

   • Checking Ink Level

2. Check 2 Print the nozzle check pattern and make sure that the ink is coming out normally.

1. Load paper.

   • Loading Rolls in the Printer
   • Loading Sheets or Postcards into the Printer

2. Select (Setup) on the HOME screen.

3. Select Maintenance.

4. Select Nozzle Check.

5. Check message and select Yes.

6. Select Roll paper or Top feed.

   The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen.

7. Check the print result.



3. If the nozzle check pattern more closely resembles B1:

   • Cleaning the Print Head

   If the nozzle check pattern more closely resembles B2:

   • Deep Print Head Cleaning

   Note

   • To avoid image degradation, we recommend printing at least once a week.

   Note

   • Slowly over time, air naturally enters the ink tube (C) that connects the print head (A) to the ink tank (B). If this air accumulates in the print head, ink (D) is not easily ejected.

     

     The cross-section of the ink tube (E) shows a small amount of air (F) inside it. These small air bubbles will be carried with the ink and expelled when printing without impacting the print results. However, if no printing is performed for an extended period, the bubbles will accumulate into larger air pockets (G). When these air pockets reach the print head (A), the amount of air inside the print head may increase to the point where ink is not easily ejected, potentially resulting in faint images or blank pages.

If none of the above apply, there may be a printer malfunction.

Contact your Canon dealer for assistance.