Printer Does Not Pick up or Feed the Paper/"No Paper" Error
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Check 1 Make sure paper is loaded in the printer.
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Check 2 When loading sheets, be sure to load the paper with the following precautions.
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When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
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When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of paper you load at a time to less than half of the paper load limit.
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Always load the paper in portrait orientation, regardless of the printing orientation.
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When you load the paper on the top feed, place the print side facing UP and align the right and left paper guides with the paper stack.
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Check 3 Is paper too thick or curled?
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Check 4 Make sure media type and paper size settings match with loaded paper.
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Check 5 Make sure that there are not any foreign objects in the top feed.
Remove any foreign objects from the top feed.
If a foreign object is inside the top feed, remove it according to the following procedure.
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Turn off the power of the printer and disconnect the power plug from the outlet.
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Fold one A4 sheet in half and insert it horizontally into the top feed.
Insert the paper so that your hand does not directly touch the part in the center of the top feed when removing the foreign object.
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Remove foreign object by hand with paper inserted.
Put your hand between the paper you inserted and the top feed to remove the foreign object.
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Remove the folded paper inserted in step 2.
Important-
Do not tilt the printer or do not it upside down. Doing so may cause the ink to leak.
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Check 6 Clean Paper Feed Roller.
Note-
Cleaning the paper feed roller abrades it, so do this only when necessary.
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