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Line thickness is not uniform

  1. Check 1 Is the media type specified in the printer driver the same as the media type loaded in the printer?

    When printing with the media type specified in the printer driver, load the specified media type in the printer.

    When printing with the media type specified in the printer driver, load the specified media type in the printer.

    1. To stop printing, press the Stop button.

    2. Change the paper type in the printer driver and try printing again.

    Note

    • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media type loaded in the printer.

    • Click Get Information to reflect the paper information set in the printer to the printer driver.

  2. Check 2 When loading paper in the printer, is the media loaded the same as the media type selected on the touch screen?

    Select the correct media type in the touch screen menu when loading paper in the printer.

  3. Check 3 Adjust the position of the Print head

    If the printed result does not look uniform, such as when the lines are misaligned, adjust the position of Print Head.

  4. Check 4 Disabling the line and text cleanup process may improve the situation.

    If the printed result does not look uniform, such as when the lines are misaligned, adjust the position of Print Head.

    • For Windows

      Turn off Cleaner Lines/Text in the printer driver settings.

    • For macOS

      In the touchscreen menu, select (Setup) > Printer settings > Print settings > Cleaner Lines/Text, and set to Disable.

  5. Check 5 Is Fast Graphic Process set to On in the 32-bit Windows printer driver Special Settings dialog box?

    Access the printer driver Properties dialog box from Print in the File menu of the source application, and follow these steps to print.

    1. Deselect Preview before printing in the Main sheet.

    2. Deselect Page Layout in the Layout sheet.

    3. Click the Special Settings button in the Layout sheet, and then set Fast Graphic Process to Off in the Special Settings dialog box that opens.