Forgot an Access Point Name, SSID, or a Network Key

Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key)

For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer. Make sure that the computer and the access point can communicate with each other.

After that, set up the printer to match the settings of the access point using IJ Network Tool.

How to Set an Encryption Key

For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer. Make sure that the computer and the access point can communicate with each other.

After that, set up the printer to match the settings of the access point using IJ Network Tool.

• When using WEP

  The key length, key format, the key to use (one of 1 to 4), and the authentication method must match among the access point, the printer, and the computer.

  In order to communicate with an access point that uses automatically generated WEP keys, you must configure the printer to use the key generated by the access point by entering it in hexadecimal format.

  Normally, select Auto for the authentication method. Otherwise, select Open System or Shared Key according to the setting of the access point.

  When the WEP Details screen appears after clicking Set on the Access Points screen, follow the on-screen instructions and set the key length, the key format, the key number, and the authentication to enter a WEP key.

  For details, see Changing the WEP Detailed Settings.

  Note

  • When the printer is connected to an AirPort Base Station via a LAN:

    When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility.

    • Select 64 bit if WEP 40 bit is selected for the key length in the AirPort Base Station.

    • Select 1 for Key ID:. Otherwise your computer will not be able to communicate with the printer via the access point.

• When using WPA/WPA2

  The authentication method, passphrase, and dynamic encryption type must match on the access point, the printer, and the computer.

  Enter the passphrase configured on the access point (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number).

  Either TKIP (basic encryption) or AES (secure encryption) is selected automatically for the dynamic encryption method.

  For details, see Changing the WPA/WPA2 Detailed Settings.

  Note

  • This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-Personal).