S403

Maintenance Procedure

If print results are blurred or colors are not printed correctly, the print head nozzle is probably clogged. Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the print head.

If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the print head may improve print quality.

 Important

 Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank.

 Note

Before performing maintenance

 Open the tank covers and make sure that the lamp on the ink tank is lit red. If the lamp is flashing or off, take appropriate action.

Checking the Ink Status with the Ink Lamps

 Increasing the print quality in the printer driver settings may improve the print result.

Changing the Print Quality and Correcting Image Data


When the Print Results Are Blurred or Uneven:

Step 1

Print the nozzle check pattern.

From the printer

Printing the Nozzle Check Pattern

From the computer

Use Your Computer to Print a Nozzle Check Pattern

Examine the nozzle check pattern.

Examining the Nozzle Check Pattern

After cleaning the print head, print and examine the nozzle check pattern.

If there are horizontal streaks in the pattern:

Step 2

Clean the print head.

From the printer

Cleaning the Print Head

From the computer

Cleaning the Print Heads from Your Computer

If the problem is not resolved after cleaning the print head twice:

 

 

Step 3

Clean the print head deeply.

From the computer

Cleaning the Print Heads from Your Computer

 

If the problem is not resolved:

 

 

Step 4

Perform the system cleaning.

From the computer

Cleaning the Print Heads from Your Computer

 

 Note

 When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after 24 hours.

If the problem is still not resolved, the print head may be damaged. Contact the service center.


When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:

Align the print head.

From the printer

Aligning the Print Head

From the computer

Aligning the Print Head Position from Your Computer

 

 

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