Roll Paper Is not Fed Automatically

  1. Check 1 Check the paper settings.

    Select Enable for Roll paper auto feed on Paper-related settings.

  2. Check 2 Check the setting for Paper retention settings.

    Select While feeding for Paper retention settings on Paper-related settings.

  3. Check 3 Make sure automatic paper feed can be used for the roll you are using.

    Refer to "Paper Setting List(Roll Paper)" to make sure automatic paper feed can be used for the roll you are using.

  4. Check 4 Make sure the roll is being fed.

    If not, feed the roll manually.

  5. Check 5 Make sure the paper width of the roll is 250 mm or more.

    The auto feed function does not support paper with a width of less than 250 mm.

    If you use the roll with paper width less than 250 mm, select Disable for Roll paper auto feed on Paper-related settings and feed paper manually.

  6. Check 6 Are you using an old roll holder?

    Be sure to use the roll holder supplied with the printer.

If the problem is not solved after trying Checks 1 to 6, select Disable for Roll paper auto feed and feed the paper manually.