Paper is not cut straight
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Check 1 Is the edge of the paper cutting position creased?
Straighten out any curling by the edges of the paper.
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Check 2 Is the edge of the paper cutting position lifting up when cutting?
Reload the paper correctly.
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Check 3 Is the paper a type that can be cut with the cutter blade?
Set Cutting mode in the touch screen menu to User cut, then and cut the roll paper with a cutting implement such as scissors.
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Check 4 Are you using the basket properly?
Make sure that you are using the basket properly.
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Check 5 Check that the Cut speed setting is correct.
If the paper edge cannot be cut straight at the cut starting position, it may be improved by selecting slower cut speed than that selected currently.
If the paper edge cannot be cut straight at the cut ending position, it may be improved by selecting faster cut speed than that selected currently.
Select paper settings display area on Home screen of touch screen, then select Paper settings > Advanced and change the setting value of Cut speed.
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Check 6 Did the printing material slip diagonally while being cut?
Set the Cutting mode in the touch screen menu to Eject cut, and then hold and cut the material after it has printed.
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Check 7 Is the cutter blade attached properly?
Attach the cutter blade properly.
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Check 8 Is the edge of the cutter blade blunt?
Replace the cutter blade.