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Images are printed crooked

  1. Check 1 Has the roll paper been loaded at an angle?

    If there is a gap between the roll paper and roll holder, reload the roll on the roll holder.

  2. Check 2 Is Detect paper width set to Disable?

    Set Detect paper width in the touch screen menu to Enable to load the paper.

  3. Check 3 Is Skew detection accuracy in the touch screen menu set to Loose or OFF?

    Set Skew detection accuracy to Standard, and then reload the paper.

  4. Check 4 Check if the roll holder support is correctly installed.

    Check that the roll holder support is installed at the proper width.

    Also, check that the knurled screws on the roll holder supports are tightened securely.

    Important

    • Make sure the knurled screws are tightened until they no longer turn.