Maintenance Procedure

Follow these steps to restore print quality if printing becomes faint or uneven, colors are incorrect, or printing results are not as expected (as when parallel lines are not printed parallel).

Note

Increasing the print quality in the printer driver may give better results.
- Changing the Print Quality and Correcting Image Data (Windows)
- Changing the Print Quality and Correcting Image Data (Mac OS)

To Correct Faint or Uneven Printing:

Step1 Print the nozzle check pattern.

From your machine
- Printing the Nozzle Check Pattern
From your computer
- Printing a Nozzle Check Pattern (Windows)
- Printing a Nozzle Check Pattern (Mac OS)
Step2 Examine the nozzle check pattern.
Some missing lines or horizontal white streaks in the pattern:
Step3 Clean the print head.

From your machine
- Cleaning the Print Head
From your computer
- Cleaning the Print Heads (Windows)
- Cleaning the Print Heads (Mac OS)
After cleaning the print head, print and examine the nozzle check pattern again: Step1
Problem not resolved after you perform from step 1 to step 3 twice:
Step4 Perform deep print head cleaning.

From your machine
- Deep Print Head Cleaning
From your computer
- Cleaning the Print Heads (Windows)
- Cleaning the Print Heads (Mac OS)

Note

If printing problems remain even after step 4, turn the machine off, wait at least 24 hours, and perform deep print head cleaning again. Leave the machine plugged in after you turn it off.

If the problem is still not resolved, the print head may be damaged. Contact the service center.

To Correct Misalignment:

Step Align the print head.

From your machine
- Aligning the Print Head
From your computer
- Aligning the Print Head Position (Windows)
- Aligning the Print Head Position (Mac OS)