Frequently Asked Questions
When a problem occurs, check this chapter to find out solutions before contacting Canon.
Check First
This section describes how to take action when you suspect that the machine is malfunctioning. Common Problems
When You Cannot Print Properly
This section describes how to take action when printing results are not satisfactory or the paper creases or curls. When You Cannot Print Properly
A Message or a Number Starting with "#" (an Error Code) is Displayed
This section describes how to take action when a message or error code (three digits) appears on the display. A Message or a Number Starting with "#" (an Error Code) Is Displayed
Clearing Paper Jams
This section describes how to take action when a paper is jammed. Clearing Paper Jams
When a Problem Cannot Be Solved
If a problem persists, see When a Problem Cannot Be Solved to find out where to contact.
