When a Problem Cannot Be Solved
If you cannot solve a problem by referring to the information in this chapter, contact the Support page of the Canon website or your nearest Canon service center.
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Do not disassemble or repair the machine yourselfIf you disassemble or repair the machine yourself, it may not be covered by warranty.
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When Contacting Canon
When contacting us, have the following information ready:
Product name (WG7x50Z series / WG7x50F series / WG7x50 series / WG7x40 series)
Dealer where you purchased the machine
Details about your problem (such as what you did and what happened as a result)
Serial number (found on the label on the back side of the machine)
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Checking the serial number from the operation panelSelect <Status Monitor>
 <Device Information> <Serial Number>. |