S403

Maintenance Procedure

If print results are blurred or colors are not printed correctly, the print head nozzle (FINE cartridge) is probably clogged. Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the print head.

If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the print head may improve print quality.

 Important

 Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge.

 Note

Before performing maintenance

 Check if ink remains in the FINE cartridge.

Checking the Ink Status with the Ink Lamps on the Operation Panel

 Check if the FINE cartridge is installed correctly.

Replacing Procedure

Also check if the protective tape on the bottom of the FINE cartridge is removed.

 If the Alarm lamp lights or flashes orange, see If an Error Occurs.

 Increasing the print quality in the printer driver settings may improve the print result.

Changing the Print Quality and Correcting Image Data


When the Print Results Are Blurred or Uneven:

Step 1

Print the nozzle check pattern.

From the machine

Printing the Nozzle Check Pattern

From the computer

Use Your Computer to Print a Nozzle Check Pattern

Examine the nozzle check pattern.

Examining the Nozzle Check Pattern

After cleaning the print head, print and examine the nozzle check pattern.

If there are missing lines or horizontal white streaks in the pattern:

Step 2

Clean the print head.

From the machine

Cleaning the Print Head

From the computer

Cleaning the Print Heads from Your Computer

If the problem is not resolved after cleaning the print head twice:

 

 

Step 3

Clean the print head deeply.

From the machine

Cleaning the Print Head Deeply

From the computer

Cleaning the Print Heads from Your Computer

 

If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.

If the problem is still not resolved:

 

 

Step 4

Replace a FINE cartridge.

Replacing a FINE Cartridge

 

 

 Note

 If the problem is still not resolved after replacing the FINE cartridge, contact the service center.


When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:

Align the print head.

From the machine

Aligning the Print Head

From the computer

Aligning the Print Head Position Automatically from Your Computer

 

 

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