A Message for Faxing Is Displayed on the Fax Standby Screen

If a message is displayed on the Fax standby screen, take the corresponding action described below.

Message	Action
Auto redial	The machine is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document. Wait for the machine to automatically redial the number. If you want to cancel automatic redialing, wait until the machine starts dialing the number, then press the Stop button. You can also delete the document from machine's memory to cancel automatic redialing. Resending Faxes (Redialing a Busy Number)
This group dial cannot be used. Directory ##	* "##" represents a two-digit number. The group dial cannot be specified in the on hook dial function. Specify the individual recipient.
Replace the receiver.	The handset is not placed in the handset cradle correctly. Replace the handset correctly.
Try again in black & white.	The recipient's fax machine is not color-compatible. Press the Black button to resend the fax. Alternatively, you select Send in black & white for Color transmission in Advanced FAX settings under FAX settings. The machine converts color documents into black & white data if the recipient's fax machine does not support color faxing. Advanced FAX settings
Failed to connect.	The telephone line cable with a modular plug may not be plugged in properly. Make sure that the cable is plugged in properly, and resend the fax after a while. If you still cannot send the fax, select OFF for Dial tone detect in Advanced FAX settings under FAX settings. Advanced FAX settings
Received in memory.	If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in the machine's memory. When the problem is resolved as described, the fax stored in the machine's memory is printed automatically. The amount of remaining ink is insufficient to print a fax: Replace the ink tank. Replacing an Ink Tank Note You can set the machine to forcibly print a received fax even if the ink has run out. Set Print when out of ink in Auto print settings under FAX settings to Print. However, part or all of the fax may not be printed since the ink has run out. Also, the contents of the fax will not be stored in the machine's memory. If the ink has already run out, we recommend that Do not print be selected for Received documents in Auto print settings under FAX settings to store the received fax in the machine's memory. After you replace the ink tank and select Print for Received documents in Auto print settings, the fax stored in the machine's memory will be printed automatically. Auto print settings Paper has run out: Load the paper and press the OK button. A different size of paper from that specified by Page size in FAX paper settings is loaded: Load the same size of paper as that specified by Page size, then press the OK button. You pressed the Stop button to cancel printing of a fax: Press the HOME button and select FAX to resume printing of the fax. Do not print is selected for Received documents in Auto print settings under FAX settings: You can print the faxes stored in the machine's memory from the Memory reference screen in the Fax menu. Printing a Document in Machine's Memory Note To print the received faxes automatically, select Print for Received documents in Auto print settings under FAX settings. Auto print settings If you did not print the fax stored in the machine's memory (e.g., if you did not resolve the problem by pressing the Stop button), you can delete or print the fax stored in the machine's memory later. Document Stored in Machine's Memory
Busy/no signal	The recipient's number you dialed is busy. Try dialing again after waiting for a moment. Resending Faxes (Redialing a Busy Number) The fax/telephone number dialed is incorrect. Check the fax/telephone number and dial again. The recipient's fax machine did not respond (after all automatic redialing attempts). Contact the recipient and have the recipient check the fax machine. For an overseas call, add pauses to the registered number. The recipient is not using a G3 machine. The machine cannot send or receive documents to/from a fax machine that is incompatible with the G3 standard. Contact the recipient and ask the recipient to check whether the fax machine is G3 compatible. The touch tone/rotary pulse setting on the machine is incorrect. Set the machine to match the telephone line you are using. Setting the Telephone Line Type
Memory is full.	The machine's memory is full because it has sent/received too many documents, or a detailed document. Print the faxes stored in the machine's memory or save them on the USB flash drive, and delete them from the machine's memory. Document Stored in Machine's Memory When sending a fax, resend it. If this message still appears, delete the faxes stored in the machine's memory, divide the faxes for sending, and send them again. When receiving a fax, have the sender resend the faxes.
Awaiting document processing.	The received faxes were not saved on the USB flash drive automatically because the USB flash drive was not inserted or because it was not writable. The received faxes are stored in the machine's memory. Insert the writable USB flash drive, then save the received faxes to the USB flash drive manually. Saving a Document in Machine's Memory to USB Flash Drive The received faxes were not forward to the shared folder on the computer because the machine is not connected with the computer or because the shared folder setting is changed. The received faxes are stored in the machine's memory. Connect the machine with the computer, then forward the received faxes to the shared folder on the computer manually. Forwarding a Document in Machine's Memory to Shared Folder on the Computer Delete the unnecessary fax from machine's memory after saving to the USB flash drive, forwarding to the shared folder on the computer, or printing. Deleting a Document in Machine's Memory
FAX info does not match.	Transmission has been canceled because the machine could not detect the recipient's fax machine information or the information did not match the dialed number. This message is displayed when Check RX FAX information in Security control under FAX settings is set to ON. For details, see Sending Faxes after Checking Information (Checking the Recipient's Information).
Reception rejected.	Reception has been rejected because the fax matches the fax rejection condition specified by FAX reception reject in Security control under FAX settings. For details, see Rejecting Fax Reception.
Waiting for report output...	If the machine receives a fax under one of the following conditions, the machine will not be able to print the reports. When the problem is resolved as described, the reports are printed automatically. The amount of remaining ink is insufficient to print a report: Replace the ink tank. Replacing an Ink Tank Paper has run out: Load the paper and press the OK button. A different size of paper from that specified by Page size in FAX paper settings is loaded: Load the same size of paper as that specified by Page size, then press the OK button. You pressed the Stop button to cancel printing of a report: Press the HOME button and select FAX to resume printing of the report.