Printed colors are inaccurate
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Check 1 Is the Print head nozzle blocked?
Print a test pattern to check the nozzles and see if they are clogged.
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Check 2 Has color been adjusted in the printer driver?
Follow the steps below to adjust color settings.
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Windows
Adjust the color settings with Color Mode > Color Settings in Advanced Settings in the printer driver.
- Main Tab Description (Windows)
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macOS
Adjust the color settings in the printer driver Color Options.
- Color Options (macOS)
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Check 3 Is Application Color Matching Priority set to Off in a Windows printer driver?
In the printer driver Layout sheet, click Special Settings, and then set Application Color Matching Priority to On in the dialog box that appears.
- Layout Tab Description (Windows)
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Check 4 Has the computer or monitor color been adjusted?
Take the actions below.
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Refer to the computer and monitor documentation to adjust the colors.
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Adjust the settings of the color management software, referring to the software documentation as needed.
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Check 5 Color varies even between printers of the same model due to differences in firmware and printer driver versions, settings, or environment.
Follow these steps to prepare the printing environment.
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Use the same version of firmware or printer driver.
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Specify the same value for all settings items.
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