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Cutter Blade Does Not Work While Cutting Is in Progress

  1. Check 1 Does a message appear on the touch screen?

    If the cutter blade failed to cut the paper, it stops moving and a message appears on the touch screen.

    Remove the paper and try printing again.

  2. Check 2 Check the setting value for Cut speed.

    Selecting slower value may enable the cutter blade to cut paper.

    Select (Setup) > Printer settings > Paper-related settings > Advanced paper settings on the HOME screen of the touch screen, and change the Cut speed setting.