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Cannot Print or Connect

If you need to redo printer setup:

Redo printer setup if one of the conditions below applies.

  • If you have replaced a computer or wireless router
  • If you have changed wireless router settings
  • If you have changed the printer connection method (Wi-Fi / wired LAN / USB)

See the Setup Guide for details on the setup procedure.

If you have forgotten the administrator password specified for the printer:

If none of the above applies:

See Cannot Connect to the Printer.

If this does not solve the problem, contact your nearest Canon service center to request a repair.