Printout (Copy) Results Are Unsatisfactory

If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check the paper and print quality settings first.

1. Check1 Do page size and media type settings match size and type of loaded paper?

   If these settings do not match, it is not possible to obtain the proper result.

   If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.

   Also, if you print with an incorrect paper type setting, the printed surface may be scratched.

   In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and the loaded paper.

   The method for checking the paper and print quality settings differs depending on what you are using your printer for.

   • Copying/Printing

     Check the settings using the operation panel.

     • Setting Items for Copying

   • Printing from your computer

     Check the settings using the printer driver.

     • Basic Printing Setup

   • Printing from a PictBridge (Wi-Fi) compliant device

     Check the settings on your PictBridge (Wi-Fi) compliant device or the operation panel.

     • PictBridge (Wi-Fi) Print Settings
     • PictBridge settings

   • Printing from your smartphone/tablet using Canon PRINT Inkjet/SELPHY

     Check the settings on Canon PRINT Inkjet/SELPHY.

     • Print Photos from Your Smartphone

2. Check2 Make sure appropriate print quality is selected (see list above).

   Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors, increase the print quality setting and retry the printing.

   Note

   • When printing from a PictBridge (Wi-Fi) compliant device, set the print quality setting using the operation panel.

     This setting cannot be made on the PictBridge (Wi-Fi) compliant device.

3. Check3 If problem is not resolved, click on illustration that corresponds to problem.

   Printouts Are Blank

   Blurry or Fuzzy

   Inaccurate or Bleeding Colors

   Streaks or Lines

   Lines Are Misaligned/Distorted

   Paper Is Smudged/Printed Surface Is Scratched

   Ink Blots/Paper Curl

   Vertical Line Next to Image

   Images Incomplete/Cannot Complete Printing

   Lines Incomplete or Missing (Windows)

   Back of Paper Is Smudged

   Uneven Colors

   Streaked Colors

Note

• This web page is a common page across models. Depending on the specifications of the printer you are using, some of the features described (scanner/copy, etc.) may not apply.

  For details about the functions of your printer, see Specifications.