Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below.
Important
- Do not rinse or wipe the print head. This can cause trouble with the print head (cartridge).
Note
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Check if ink remains in the ink tanks.
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If the error message appears on the LCD, see An Error Occurs.
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Changing settings on the computer may improve the print result.
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For Windows:
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When the Print Results Are Blurred or Uneven:
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Step1 Print the nozzle check pattern.
From the printer
From the computer
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For Windows:
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For macOS:
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If there are missing lines or horizontal white streaks in the pattern:
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Step3 Clean the print head.
From the printer
From the computer
After cleaning the print head, print and examine the nozzle check pattern:
Step1 -
If the problem is not resolved after performing from step 1 to step 3 twice:
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Step4 Clean the print head deeply.
From the printer
From the computer
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For Windows:
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For macOS:
After deep print head cleaning, print and examine the nozzle check pattern:
Step1 -
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If the problem is not resolved after performing step 4, perform ink flush.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform ink flush only when necessary.
Important-
If ink flush is performed when the remaining ink level is insufficient, it may cause a failure. Be sure to check the remaining ink level before performing ink flush.
From the printer
From the computer
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For Windows:
If the problem is still not resolved, the print head may be damaged. Contact the service center.
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When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:
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Step Align the print head.
From the printer
From the computer
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For Windows:
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For macOS:
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