skip to main text

List of Support Codes for Printer Errors

Support Code:

Support codes are displayed on the printer's LCD and your computer screen when errors occur.

A "support code" is an error number, and is displayed along with an error message.

When an error occurs, check the support code and take the appropriate action in response.

Support Codes Displayed on Printer's LCD and Computer Screen

1000 to 1ZZZ
- 1000
- 1003
- 1015
- 1070
- 1071
- 1072
- 1073
- 1200
- 1215
- 1263
- 1264
- 1265
- 1266
- 1267
- 1268
- 1300
- 1303
- 1304
- 1309
- 1310
- 1313
- 1369
- 136A
- 1401
- 1403
- 1405
- 140B
- 1434
- 147C
- 147D
- 1496
- 15A1
- 15A2
- 1643
- 1723
- 1724
- 1725
- 1726
- 1727
- 1831
- 1871
- 1876
2000 to 2ZZZ
- 2110
- 2113
- 2114
- 2120
- 2123
- 21F0
- 2200
- 2500
- 2700
3000 to 3ZZZ
- 3252
- 3405
- 3407
- 3412
- 3413
- 3414
- 3415
- 3416
- 3417
- 3418
- 3419
- 3420
- 3421
- 3422
- 3423
- 3424
- 3438
- 3440
- 3441
- 3442
- 3443
- 3444
- 3445
- 3446
- 3447
- 3454
- 3455
4000 to 4ZZZ
- 4103
- 4104
- 4109
- 495A
5000 to 5ZZZ
- 5011
- 5012
- 5050
- 5100
- 5200
- 5207
- 5400
- 5C00
- 5C02
- 5C03
- 5C30
6000 to 6ZZZ
- 6000
- 6005
- 6006
- 6500
- 6503
- 6700
- 6701
- 6800
- 6801
- 6830
- 6831
- 6832
- 6833
- 6900
- 6901
- 6902
- 6910
- 6930
- 6931
- 6932
- 6933
- 6936
- 6937
- 6938
- 6940
- 6941
- 6942
- 6943
- 6944
- 6945
- 6946
- 6D01
7000 to 7ZZZ
- 7500
- 7600
- 7700
- 7800
A000 to ZZZZ
- B506
- B508
- B509
- C000
- C001
- C100
- C101

Note

If no support code is displayed but the paper is not fed or output normally, see What to Do If Paper Is Not Fed/Output Normally.