"A wireless router with the network name (SSID) you entered was not detected." Appears

1. Check1 Is the wireless router turned on?

   If it is already turned on, turn it off, and then turn it back on.

   Do not proceed to the next screen of this guide until the power is turned on. The connection to the wireless router will be temporarily disabled.

   Press the OK button to confirm that the wireless router name (SSID) is correct, and press the OK button again.

   • Return to the procedure

 

If the wireless router is still not detected

1. Check2 Is the entered wireless router name (SSID) correct?

2. Check3 Are the wireless router and printer installed in an open space where wireless communication is possible?

3. Check4 Is the wireless router operating in IEEE802.11n, IEEE802.11g, IEEE802.11b or IEEE802.11a? IEEE802.11a and IEEE802.11n (5 GHz) may not be supported depending on the country or region you live in.

   Press the OK button to confirm that the wireless router name (SSID) is correct, and press the OK button again.

   • Return to the procedure

4. Check5 Check the wireless router's settings.

   If SSID broadcast (e.g., "ANY" connection) is disabled or the stealth mode is enabled on the wireless router, enable SSID broadcast or disable the stealth mode. After that, press the printer's OK button then Back button, and then select Search again to search for the wireless router name again.

   • Redo Manual connect

   Proceed to the link destination and continue from step 2.

5. Check6 Check the wireless router's security protocol (encryption method) settings.

   If "WPA/WPA2 Enterprise" is set, change it to "WPA/WPA2 Personal" on the wireless router. This printer does not support "WPA/WPA2 Enterprise."

   • Enter the wireless router name directly again

   For details on changing the security protocol (encryption standard) used by the wireless router, see the wireless router manual or contact its manufacturer.