Checking Information about the Network
Checking the IP Address or the MAC Address of the Printer
Checking the IP Address or the MAC Address of the Computer
Checking If the Computer and the Printer, or Computer and the Wireless Router Can Communicate
Checking the Network Setting Information
Checking the IP Address or the MAC Address of the Printer
To check the IP address or the MAC address of the printer, print out the network setting information.
Printing Out Network Setting Information
To display the network setting information using IJ Network Tool, select Network Information on the View menu.
Checking the IP Address or the MAC Address of the Computer
To check the IP address or MAC address assigned to the computer, follow the procedure below.
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Select Command Prompt as shown below.
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In Windows 8.1 or Windows 8, select Command Prompt from the Start screen. If Command Prompt is not displayed on the Start screen, select the Search charm, then search for "Command Prompt".
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In Windows 7, Windows Vista, or Windows XP, click Start > All Programs > Accessories > Command Prompt.
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Enter "ipconfig/all" and press the Enter key.
The IP addresses and the MAC addresses of the network devices installed on your computer are displayed. When the network device is not connected to the network, the IP address is not displayed.
Checking If the Computer and the Printer, or Computer and the Wireless Router Can Communicate
To check that communication is available, perform the ping test.
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Select Command Prompt as shown below.
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In Windows 8.1 or Windows 8, select Command Prompt from the Start screen. If Command Prompt is not displayed on the Start screen, select the Search charm, then search for "Command Prompt".
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In Windows 7, Windows Vista, or Windows XP, click Start > All Programs > Accessories > Command Prompt.
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Type the ping command and the IP address of the target printer or the target wireless router, and then press the Enter key.
ping XXX.XXX.XXX.XXX
"XXX.XXX.XXX.XXX" is the IP address of the target device.
If the communication is available, a message such as the following is displayed.
Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255
When Request timed out is displayed, the communication is not available.
Checking the Network Setting Information
To check the network setting information of the printer, print out the network setting information.