Forgot a Wireless Router Name, SSID, or a Network Key

Cannot Connect with a Wireless Router to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key)

For information on how to set up the wireless router, refer to the instruction manual provided with the wireless router or contact its manufacturer. Make sure that the computer and the wireless router can communicate with each other.

After that, set up the printer to match the settings of the wireless router using IJ Network Tool.

How to Set an Encryption Key

After that, set up the printer to match the settings of the wireless router using IJ Network Tool.

When using WEP

The key length, key format, the key to use (one of 1 to 4), and the authentication method must match among the wireless router, the printer, and the computer.

In order to communicate with a wireless router that uses automatically generated WEP keys, you must configure the printer to use the key generated by the wireless router by entering it in hexadecimal format.

Normally, select Auto for the authentication method. Otherwise, select Open System or Shared Key according to the setting of the wireless router.

When the WEP Details screen appears after clicking Set on the Search screen, follow the on-screen instructions and set the key length, the key format, the key number, and the authentication to enter a WEP key.

For details, see Changing the WEP Detailed Settings.
When using WPA/WPA2

The authentication method, passphrase, and dynamic encryption type must match on the wireless router, the printer, and the computer.

Enter the passphrase configured on the wireless router (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number).

Either TKIP (basic encryption) or AES (secure encryption) is selected automatically for the dynamic encryption method.

For details, see Changing the WPA/WPA2 Detailed Settings.

Note
- This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-Personal).