Cannot Print on the Disc Label

Disc Label Printing Does Not Start

Check1 Is the disc tray placed properly?

Open the disc tray guide, properly place the disc tray again, then tap OK on the touch screen to dismiss the error.

Use the disc tray supplied with this machine ("J" is on the upper side).

For details on how to place the disc tray, refer to Placing a Printable Disc.
Check2 Is the printable disc placed on the disc tray?

Place the printable disc on the disc tray properly, then tap OK on the touch screen to dismiss the error.

Use the disc tray supplied with this machine ("J" is on the upper side).

For details on how to place the disc tray, refer to Placing a Printable Disc.
Check3 If disc label printing stops before it is complete, try the operation again.

If a certain period of time has elapsed while disc label printing is in progress, the machine stops initializing.

The machine resumes initializing by tapping OK on the touch screen.

Try the operation again following the on-screen instructions.

Disc Tray Does Not Feed Properly

Check1 Is the disc tray placed properly?

Open the disc tray guide, properly place the disc tray again, then tap OK on the touch screen to dismiss the error.

Make sure that you are using the disc tray supplied with the machine ("J" is on the upper side).

For details on how to place the disc tray, refer to Placing a Printable Disc.
Check2 Unrecognizable printable disc may be placed.

Canon recommends that you use printable discs specially processed to be printed on by an inkjet printer.

Disc Tray Jammed

Pull out the disc tray gently.

If the disc tray cannot be pulled out, turn the machine off, then turn the machine back on again. The disc tray will automatically be ejected.

When the disc tray is pulled out, place the disc tray ("J" is on the upper side) again, then retry printing. Place the printable disc properly referring to Placing a Printable Disc.

If the disc tray is still jammed, check if there is a problem with the printable disc.

Disc Tray Does Not Feed Properly