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Checking Information about the Network

Checking the IP Address or the MAC Address of the Printer

Checking the IP Address or the MAC Address of the Computer

Checking If the Computer and the Printer, or Computer and the Access Point Can Communicate

Checking the Network Setting Information

Checking the IP Address or the MAC Address of the Printer

To check the IP address or the MAC address of the printer, print out the network setting information.

Printing Out Network Setting Information

To display the network setting information using IJ Network Tool, select Network Information on the View menu.

Canon IJ Network Tool Menus

Checking the IP Address or the MAC Address of the Computer

To check the IP address or MAC address assigned to the computer, follow the procedure below.

  1. Select System Preferences from the Apple menu, then click Network.

  2. Make sure that the network interface you are using on your computer is selected, then click Advanced.

    • In Mac OS X v10.9, Mac OS X v10.8, or Mac OS X v10.7:

      Make sure that Wi-Fi is selected as the network interface.

    • In Mac OS X v10.6.8:

      Make sure that AirMac is selected as the network interface.

  3. Confirm the IP address or MAC address.

    • In Mac OS X v10.9, Mac OS X v10.8, or Mac OS X v10.7:

      Click TCP/IP to confirm the IP address.

      Click Hardware to confirm the MAC address.

    • In Mac OS X v10.6.8:

      Click TCP/IP to confirm the IP address.

      Click Ethernet, then see Ethernet ID to confirm the MAC address.

Checking If the Computer and the Printer, or Computer and the Access Point Can Communicate

To check that communication is available, perform the ping test.

  1. Open the Utilities folder in the Applications folder.

  2. Start Network Utility.

  3. Click the Ping button.

  4. Make sure that Send only XX pings (XX are numbers) is selected.

  5. Enter the IP address of the target printer or the target access point in Enter the network address to ping..

  6. Click Ping.

    "XXX.XXX.XXX.XXX" is the IP address of the target device.

    A message such as the following is displayed.

    64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms

    64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms

    64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms

    --- XXX.XXX.XXX.XXX ping statistics ---

    3 packets transmitted, 3 packets received, 0% packet loss

    If the packet loss is 100%, the communication is not available. Otherwise, the computer is communicating with the target device.

Checking the Network Setting Information

To check the network setting information of the printer, print out the network setting information.

Printing Out Network Setting Information