Roll paper cannot be inserted into the Paper Feed Slot

1. Check 1 Is the roll paper curled?

   Straighten out curls and reload the roll.

2. Check 2 Is paper jammed in the feed slot?

   Remove the jammed paper.

   • Remove Jammed Roll Paper
   • Remove a Jammed Sheet

3. Note

   • You cannot load a roll paper and sheets on the printer at the same time.

4. Check 3 Check that the correct paper source has been selected.

   Tap Paper Setting Display in the touch screen menu, and then select the paper source.