Paper is not cut
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Check 1 Is Automatic Cutting in the printer driver set to No or Print Cut Guideline?
Set the printer driver Automatic Cutting setting to Yes.
- Page Setup Tab Description (Windows)
- Quality & Media (macOS)
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Check 2 Is Cutting mode in the touch screen menu set to Eject cut or User cut?
If Cutting mode is set to Eject cut, select Feed/cut in the touch screen menu and cut the paper.
If Cutting mode is set to User cut, cut the roll paper with a cutting implement such as scissors.