Roll paper cannot be inserted into the Paper Feed Slot

  1. Check 1 Is the roll paper curled?

    Straighten out curls and reload the roll.

  2. Check 2 Is paper jammed in the feed slot?

    Remove the jammed paper.

  3. Check 3 Check that the correct paper source has been selected

    Select Paper settings in the touch screen menu, and then select the paper source.

  4. Check 4 Is the roll unit in Take-up mode when feeding from the roll unit?

    Select Roll unit use setting in the touch screen menu, and set it to paper feed mode.