Roll paper cannot be inserted into the Paper Feed Slot
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Check 1 Is the roll paper curled?
Straighten out curls and reload the roll.
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Check 2 Is paper jammed in the feed slot?
Remove the jammed paper.
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Check 3 Check that the correct paper source has been selected
Select Paper settings in the touch screen menu, and then select the paper source.
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Check 4 Is the roll unit in Take-up mode when feeding from the roll unit?
Select Roll unit use setting in the touch screen menu, and set it to paper feed mode.