Paper is not cut
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Check 1 Is Automatic Cutting in the printer driver set to No or Print Cut Guideline?
Set the printer driver Automatic Cutting setting to Yes.
- Page Setup Tab Description (Windows)
- Paper Detailed Settings (macOS)
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Check 2 Is Cutting mode in the touch screen menu set to Eject cut or User cut?
If Cutting mode is set to Eject cut, select Feed/cut in the touch screen menu and cut the paper.
If Cutting mode is set to User cut, cut the roll paper with a cutting implement such as scissors.
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Check 3 Is the cutter blade attached?
Attach the cutter blade.
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Check 4 Is the cutting method for paper ejected after printing set to Do not cut when the roll unit is set to Take-up mode?
Follow the steps below to change the settings.
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Select the roll unit on the touch screen.
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Tap Use in take-up mode, and then select Use the cutting mode setting.
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Set the Cutting mode for Roll paper 1 on the touch screen to Automatic cut.
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