Error Message Appears on PictBridge (Wi-Fi) Compliant Device

The following are the possible errors that may occur when printing directly from a PictBridge (Wi-Fi) compliant device and the countermeasures to clear them.

Note

This section describes errors that are indicated on Canon-brand PictBridge (Wi-Fi) compliant devices. The error messages and operations may vary depending on the device you are using. For errors on non-Canon PictBridge (Wi-Fi) compliant devices, check the error code displayed on the touch screen and take the appropriate action to clear the error. For details, see An Error Occurs.
For the errors indicated on the PictBridge (Wi-Fi) compliant device and their solution, also refer to the instruction manual of the device. For other troubles on the device, contact the manufacturer.

Error Message on PictBridge (Wi-Fi) Compliant Device	What to Do
"Printer in use"	If the printer is printing from the computer or warming up, wait until it finishes. When it is ready, the printer starts automatically. If the printer is not printing from a computer or warming up, check the support code on the touch screen and take the appropriate action to resolve the error. List of Support Code for Error
"No paper"	Load paper in the cassette, and select Continue* in the display of your PictBridge (Wi-Fi) compliant device. * Alternatively, load paper and select OK on the touch screen of the printer to resume printing. See Cannot Print on the Disc Label for disc label printing.
"Paper Error"	If the operation panel is closed, open it and select Continue* in the display of your PictBridge (Wi-Fi) compliant device. * Alternatively, select OK on the touch screen of the printer to resume printing. If the paper output tray is at the normal print position, set it for disc label printing and select Stop in the display of your PictBridge (Wi-Fi) compliant device to stop printing. See Cannot Print on the Disc Label for disc label printing. If neither of the above is applied, check the support code on the touch screen and take the appropriate action to resolve the error. List of Support Code for Error
"Paper jam"	Select Stop in the display of your PictBridge (Wi-Fi) compliant device to stop printing. Remove the jammed paper, load new paper, select OK on the touch screen, and try printing again.
"Printer cover open"	Close the scanning unit / cover on the printer.
"Waste tank full"/"Ink absorber full"	The ink absorber is nearly full. Check the support code on the touch screen and take the appropriate action to resolve the error. List of Support Code for Error
"No ink"/"Ink cassette error"	Check the support code on the touch screen and take the appropriate action to resolve the error. List of Support Code for Error
"Ink Error"	Check the support code on the touch screen and take the appropriate action to resolve the error. List of Support Code for Error
"Hardware Error"	Check the support code on the touch screen and take the appropriate action to resolve the error. List of Support Code for Error
"Printer error"	An error requiring servicing may have occurred. Turn off the printer and unplug it. Plug in the printer and turn on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.