Cannot Print on the Disc Label
Disc Label Printing Does Not Start
Multi-Purpose Tray Does Not Feed Properly
Disc Label Printing Does Not Start
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Check1 Is multi-purpose tray placed properly?
Place the multi-purpose tray properly again and tap OK on the touch screen.
Use the multi-purpose tray supplied with this printer.
For more on placing the multi-purpose tray, see Placing a Printable Disc.
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Check2 Is printable disc placed on multi-purpose tray?
Place the printable disc on the multi-purpose tray properly and tap OK on the touch screen.
Use the multi-purpose tray supplied with this printer.
For more on placing the multi-purpose tray, see Placing a Printable Disc.
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Check3 Has time elapsed since you placed the multi-purpose tray?
If a certain period of time has elapsed since you placed the multi-purpose tray, it may be ejected.
Follow the instructions on the touch screen and try the operation again.
Multi-Purpose Tray Does Not Feed Properly
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Check1 Is multi-purpose tray placed properly?
Place the multi-purpose tray properly again and tap OK on the touch screen.
Use the multi-purpose tray supplied with this printer.
For more on placing the multi-purpose tray, see Placing a Printable Disc.
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Check2 Unrecognizable printable disc may be placed.
Canon recommends that you use printable discs specially processed to be printed on by an inkjet printer.
Multi-Purpose Tray Jammed
Pull out the multi-purpose tray gently.
If the multi-purpose tray cannot be pulled out, cycle the power switch. The multi-purpose tray will automatically be ejected.
When the multi-purpose tray is pulled out, place the multi-purpose tray again and retry printing. For more on placing the multi-purpose tray, see Placing a Printable Disc.
If the multi-purpose tray is still jammed, check if there is a problem with the printable disc.