Printout Results Are Unsatisfactory

If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check the paper and print quality settings first.

1. Check1 Do page size and media type settings match size and type of loaded paper?

   If these settings do not match, it is not possible to obtain the proper result.

   If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.

   Also, if you print with an incorrect paper type setting, the printed surface may be scratched.

   In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and the loaded paper.

   The method for checking the paper and print quality settings differs depending on what you are using your printer for.

   • Copying/Printing from memory card

     Check the settings using the operation panel.

     • Setting Items for Copying
     • Setting Items for Photo Printing Using Operation Panel

   • Printing from your computer

     Check the settings using the printer driver.

     • Basic Printing Setup

   • Printing from a PictBridge (Wi-Fi) compliant device

     Check the settings on your PictBridge (Wi-Fi) compliant device or using the operation panel.

     • PictBridge (Wi-Fi) Print Settings
     • PictBridge settings

   • Printing from your smartphone/tablet using Canon PRINT Inkjet/SELPHY

     Check the settings on Canon PRINT Inkjet/SELPHY.

     • Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY

2. Check2 Make sure appropriate print quality is selected (see list above).

   Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors, increase the print quality setting and retry the printing.

   Note

   • When printing from a PictBridge (Wi-Fi) compliant device, set the print quality setting using the operation panel.

     This setting cannot be made on the PictBridge (Wi-Fi) compliant device.

3. Check3 If problem is not resolved, check also the sections below.

   See also the sections below:

   • Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines
   • Lines Are Misaligned/Distorted
   • Paper Is Smudged / Printed Surface Is Scratched
   • Vertical Line Next to Image
   • Cannot Complete Printing
   • Part of Page Is Not Printed (Windows)
   • Lines Incomplete or Missing (Windows)
   • Images Incomplete or Missing (Windows)
   • Ink Blots / Paper Curl
   • Back of Paper Is Smudged
   • Uneven or Streaked Colors