Resolving Print Quality Problems

If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check the paper and print quality settings first.

1. Check 1 Do page size and media type settings match size and type of loaded paper?

   If these settings do not match, it is not possible to obtain the proper result.

   If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.

   Also, if you print with an incorrect paper type setting, the printed surface may be scratched.

   The method for checking the paper and print quality settings differs depending on what you are using your printer for.

   • Printing from printer

     Check the settings using the operation panel of the printer.

     • Setting Items for Copying

   • Printing from your computer

     Check the settings using the Printer Driver.

     • Basic Printing Setup

   • Printing from your smartphone/tablet using

     Check the settings on the App.

     • Print Photos from Your Smartphone

2. Check 2 Make sure appropriate print quality is selected (see list above).

   Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors, increase the print quality setting and retry the printing.

3. Check 3 If problem is not resolved, click on illustration that corresponds to problem.

   Ink Does Not Come Out

   Blurry or Fuzzy

   Inaccurate or Bleeding Colors

   Streaks

   Lines Are Misaligned/Distorted

   Paper Is Smudged/Printed Surface Is Scratched

   Ink Blots/Paper Curl

   Vertical Line Next to Image

   Images Incomplete/Cannot Complete Printing

   Lines Incomplete or Missing (Windows)

   Back of Paper Is Smudged

   Uneven Colors

   Streaked Colors

   Printed Barcodes Are Not Recognized