Disabling Inkjet Printer/Scanner/Fax Extended Survey Program
Important
- Make sure the printer is connected to Internet before disabling Inkjet Printer/Scanner/Fax Extended Survey Program.
Computer, printer, and Canon PRINT Inkjet/SELPHY control Inkjet Extended Survey Program function separately. To disable the function completely, change settings from computer, printer, and Canon PRINT Inkjet/SELPHY.
To Disable from Computer
- For Windows:
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Log in using an account with administrator privileges.
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Make the following settings.
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In Windows 10, right-click Start button and select Programs and Features.
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In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Programs > Programs and Features.
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In Windows 7, or Windows Vista, select Start menu > Control Panel > Programs > Programs and Features.
Note
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A confirmation/warning dialog box may appear when installing, uninstalling or starting up software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged in on an account with administrator privileges, follow the on-screen instructions.
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Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program.
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Select Uninstall.
If you select Yes after you have followed the on-screen instructions, the program is uninstalled.
If you want to enable Canon Inkjet Printer/Scanner/Fax Extended Survey Program, install it again.
- For Mac OS:
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Select Applications from Go menu of Finder, double-click the Canon Utilities folder and Inkjet Extended Survey Program folder.
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Double-click Canon Inkjet Printer/Scanner/Fax Extended Survey Program icon.
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Click Turn off button to stop Inkjet Printer/Scanner/Fax Extended Survey Program.
Inkjet Printer/Scanner/Fax Extended Survey Program is disabled.
Clicking Turn on button resumes Inkjet Printer/Scanner/Fax Extended Survey Program.
To Disable from Operation Panel
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Make sure the printer is turned on and display HOME screen.
If the HOME screen is not displayed, press the HOME button.
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Tap (Setup) icon.
The setup menu screen appears.
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Tap Settings.
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Tap Device settings.
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Tap Device user settings.
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Tap Device info sending setting.
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Check displayed message and tap Next.
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Check displayed message and tap Do not agree.
Tap Agree to enable Inkjet Printer/Scanner/Fax Extended Survey Program.
To Disable from Canon PRINT Inkjet/SELPHY
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Start up Canon PRINT Inkjet/SELPHY.
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Tap icon on upper right.
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Tap About.
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Tap Extended Survey.
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Check displayed message and tap Do not agree.
Tap Agree to enable Inkjet Printer/Scanner/Fax Extended Survey Program.