Network Key (Password) Unknown

WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect

For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router.

Note

• IJ Network Device Setup Utility allows you to diagnose and repair the network status.

  Select the link below to download IJ Network Device Setup Utility and install it.

  • Checking Printer Connection Status Using IJ Network Device Setup Utility

  See below for starting up IJ Network Device Setup Utility.

  • For Windows:

    • Starting Up IJ Network Device Setup Utility

  • For macOS:

    • Starting Up IJ Network Device Setup Utility

Setting an Encryption Key

For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router.

Note

• IJ Network Device Setup Utility allows you to diagnose and repair the network status.

  Select the link below to download IJ Network Device Setup Utility and install it.

  • Checking Printer Connection Status Using IJ Network Device Setup Utility

  See below for starting up IJ Network Device Setup Utility.

  • For Windows:

    • Starting Up IJ Network Device Setup Utility

  • For macOS:

    • Starting Up IJ Network Device Setup Utility

Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router is compatible with WPA/WPA2, you can also use WPA2 or WPA.

• Using WPA/WPA2 (Windows)

  The authentication method, Wi-Fi password, and dynamic encryption type must be identical among the wireless router, the printer, and your computer.

  Enter the Wi-Fi password configured on the wireless router.

  Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic encryption method.

  For details, see If WPA/WPA2 Details Screen Appears.

  Note

  • This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-Personal).

• Using WEP

  The length or format of the Wi-Fi password and authentication method must be identical among the wireless router, the printer, and your computer.

  To communicate with a wireless router that generates a password automatically, you must set the printer to use the password generated by the wireless router.

  • For Windows:

    When the WEP Details screen appears after you click Search... on the Network Settings (Wi-Fi) screen in IJ Network Device Setup Utility, follow the on-screen instructions to set the password length, format, and the password to use.

    For details, see If WEP Details Screen Appears.

  Note

  • If the printer is connected to an AirPort Base Station via LAN:

    If the printer is connected to an AirPort Base Station via a LAN, check the settings in Wireless Security of AirPort Utility.

    • Select 64 bit if WEP 40 bit is selected for password length in AirPort Base Station.
    • Select 1 for the password to use. Otherwise, computer will not be able to communicate with printer via the wireless router.