Network Key (Password) Unknown
WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect
For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router.
Note
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IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
See below for starting up IJ Network Device Setup Utility.
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For Windows:
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For macOS:
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Setting an Encryption Key
For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router.
Note
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IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
See below for starting up IJ Network Device Setup Utility.
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For Windows:
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For macOS:
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Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router is compatible with WPA/WPA2, you can also use WPA2 or WPA.
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Using WPA/WPA2 (Windows)
The authentication method, Wi-Fi password, and dynamic encryption type must be identical among the wireless router, the printer, and your computer.
Enter the Wi-Fi password configured on the wireless router.
Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic encryption method.
For details, see If WPA/WPA2 Details Screen Appears.
Note
- This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-Personal).
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Using WEP
The length or format of the Wi-Fi password and authentication method must be identical among the wireless router, the printer, and your computer.
To communicate with a wireless router that generates a password automatically, you must set the printer to use the password generated by the wireless router.
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For Windows:
When the WEP Details screen appears after you click Search... on the Network Settings (Wi-Fi) screen in IJ Network Device Setup Utility, follow the on-screen instructions to set the password length, format, and the password to use.
For details, see If WEP Details Screen Appears.
Note
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If the printer is connected to an AirPort Base Station via LAN:
If the printer is connected to an AirPort Base Station via a LAN, check the settings in Wireless Security of AirPort Utility.
- Select 64 bit if WEP 40 bit is selected for password length in AirPort Base Station.
- Select 1 for the password to use. Otherwise, computer will not be able to communicate with printer via the wireless router.
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