When printing on roll paper, the printed surface becomes scratched

Make sure the roll paper has not lost tension during printing.

If the roll paper loses tension, the paper surface could be damaged and the paper could wrinkle or fold.

Set Roll paper tension (printing) to High in the touch screen menu.

• Advanced (Paper settings)

Note

• Carrying out Adjust print quality is recommended when changing Roll paper tension (printing) settings.

  • Automatically Adjusting Different Colored Horizontal Streaks