Remove a Jammed Sheet

If a sheet jams, follow the steps below to remove it.

• Watch the movie

1. Turn off printer.

   • Turning the Printer On and Off

2. Push release lever back.

   

3. Remove jammed paper.

   • If paper is jammed inside the top cover

     1. Open top cover and move carriage to the left or right side manually, away from the jam.

        

        Important

        • Do not move the carriage over jammed paper. This may damage the printhead.

     2. Remove any jammed paper inside top cover.

        After removing the paper, make sure there are no other scraps of paper in the printer.

     3. Close top cover.

        

        Important

        • Do not touch the linear scale (A) or carriage shaft (B). This may stain your hands and damage the printer.

          

   • If the paper is jammed by the paper feed slot

     Remove the jammed paper from the paper feed slot.

     After removing the paper, make sure there are no other scraps of paper in the printer.

     

   • If the paper is jammed by the ejection guide

     Remove the jammed paper from the output tray.

     After removing the paper, make sure there are no other scraps of paper in the printer.

     

4. Pull release lever forward.

   

Important

• Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress.